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The BRRT Method: Your Go/No-Go Framework for Smart Business Acquisitions article cover image
Sam from Business For Sale
07 Jul 2025
  Ever spent hours scrolling through business listings only to feel more confused than when you started? You're not alone!   The business buying journey often begins with enthusiasm but quickly turns into a maze of questions.   "Is this too expensive?"   "Will it survive a downturn?"   "Can I actually make money with this thing?"   Before you know it, you're drowning in spreadsheets and second-guessing every option.   Here's the good news: there's a better way to cut through the noise.   We've watched thousands of business purchases unfold—both successes and face-palm failures—and noticed something interesting.   The buyers who use simple frameworks to evaluate opportunities consistently make better decisions than those who rely on gut feeling or complex financial models alone.   Enter the BRRT Method—a straightforward approach that helps you quickly separate genuinely promising opportunities from businesses that look good on paper but might become money pits in reality.   If you've been following our approach, you might have already used the SOWS test to identify "boring" businesses with hidden potential.   Now it's time to take your analysis up a notch.         From "Maybe" to "Definitely": The Power of Clear Decision Frameworks   Let's face it—the typical business buying process is about as organised as a toddler's birthday party.   Most buyers dart from one shiny opportunity to another, getting excited about fancy marketing materials or impressive-sounding revenue figures without examining what really matters for long-term success.   Did you know? A survey by the Australian Small Business Commissioner found that 72% of business buyers spent more time researching their last car purchase than they did evaluating their business acquisition.   Yikes! That might explain why so many business transfers struggle in the first year.   But you're smarter than that.   You want a business that will thrive long after the excitement of acquisition day fades. That's where BRRT comes in.         BRRT: Your Business Evaluation Superpower   BRRT is as simple to remember as it is powerful to apply.   It stands for: Buy businesses with predictable cash flow Resist economic downturns Raise prices as you add value Technology can be meaningfully added   Think of it as your business bullsh*t detector—a practical tool to cut through seller hype and focus on the fundamentals that actually determine success.   Let's explore each component with real-world examples that bring the concepts to life.         B is for BUY Businesses with Predictable Cash Flow   Cash flow isn't just a nice-to-have feature—it's the lifeblood of your business.   The difference between sleeping soundly at night and staring at the ceiling wondering how you'll make payroll comes down to whether your business generates reliable, consistent income.   You want to buy a business that cash-flows, not one that cash-sucks. What's the difference?   Cash-flowing businesses are like those dependable friends who always show up when promised.   They feature predictable revenue streams through: Monthly subscriptions (think gym memberships) Regular maintenance contracts (like quarterly pest control) Membership fees (such as childcare centres) Retainer arrangements (accounting services) Recurring customer purchases (weekly lawn mowing)   These businesses let you forecast income reliably and plan accordingly. Imagine owning a commercial cleaning company with 25 office contracts paid monthly.   You know on January 1st roughly what your revenue will look like for the entire year.   That's financial peace of mind!   Cash-suck businesses, on the other hand, are like that flaky mate who might show up for drinks... or might ghost you entirely.   They typically operate on a "work first, hope for payment later" model: Special event services (wedding planners) Seasonal operations (beach kiosks) Art galleries (unpredictable sales) Project-based consulting (feast or famine) Many tech start-ups (burning cash while chasing growth)   Here's a fun fact: At a recent business owners' conference in Melbourne, attendees were asked whether they'd take slightly lower profits with predictable cash flow or potentially higher profits with erratic cash flow.   A whopping 83% chose predictability. Why?   Because business owners who've been around the block know that consistency beats occasional windfalls every time.   The only scenario where buying a cash-suck business makes sense is if you're certain you can convert it to a cash-flow model within 90 days.   Unless you have a specific, tested strategy to make this happen (and most people don't), stick with businesses that already demonstrate sustainable cash flow patterns.         R is for RESIST Economic Downturns   Let's face it—economies go up and down like a yo-yo on a sugar rush.   The Australian economy has faced significant bumps approximately every decade, from the early 1990s recession to the 2008 global financial crisis to the 2020 pandemic shock.   This means if you plan to own a business for more than a few years, you'll almost certainly weather at least one economic storm.   The question isn't whether a downturn will come—it's whether your business will thrive, survive, or dive when it does.   The test for recession resistance is delightfully simple: If the economy tanks but your toilet is overflowing, are you still going to call a plumber?   Absolutely! That's a recession-resistant business. If the economy tanks but your custom picture frame breaks, are you going to shell out for an expensive replacement or grab a cheap one from Kmart?    Probably the latter—making custom framing decidedly non-recession-resistant.   Businesses that tend to weather economic storms well include: Plumbing and electrical services (broken pipes don't care about GDP) Healthcare and aged care (people get sick in any economy) Automotive repair (cars break down regardless of stock market performance) Budget food retailers (everyone still has to eat) Waste management (garbage needs collection in boom times and busts) Pet care (Australians will cut back their own spending before reducing care for their fur babies)   A quirky observation: During the 2020 COVID downturn, dog grooming businesses in Sydney reported being booked out weeks in advance despite the economic uncertainty.   Why? Because when people are stuck at home staring at their shaggy dogs all day, professional grooming suddenly becomes an "essential" service!   Avoiding businesses vulnerable to discretionary spending cuts doesn't mean those businesses are inherently bad—it simply means they carry higher risk during inevitable economic fluctuations.   If you're buying for long-term security rather than a quick flip, recession resistance should be high on your priority list.         R is for RAISE Prices as You Add Value   Here's a little secret that most business sellers won't tell you: the vast majority of small businesses are significantly underpriced.   Yes, you read that correctly!   According to our experience working with hundreds of Australian small business owners, most are undercharging by 30-300% compared to what the market would bear.   Even more surprising, only about one-third of small business owners raise their prices annually, despite inflation steadily eroding their purchasing power.   Why the reluctance to charge appropriately?   Many owners fear losing customers if they raise prices—despite evidence that modest, well-communicated increases rarely drive away significant business.   Others simply don't know how to effectively communicate their value proposition to justify higher rates.   This creates a tremendous opportunity for savvy business buyers.   When evaluating potential acquisitions, look for pricing flexibility—businesses where you can implement strategic price increases as you enhance the value proposition.   A real-world example: We recently worked with a mobile mechanic in Adelaide who hadn't adjusted his service rates in three years.   The new owner implemented a modest 15% price increase coupled with a convenient online booking system.   The result? Zero customer complaints, no measurable loss of business, and an immediate $85,000 annual profit boost. Not a bad return on investment!   The best acquisition candidates are businesses where modest operational improvements can justify meaningful price increases. This might involve: Improving service quality or response times Adding complementary offerings or packages Enhancing the customer experience Simply communicating value more effectively   Remember: most businesses don't have a pricing problem—they have a value communication problem. Solving that can dramatically improve your bottom line.         T is for TECHNOLOGY Can Be Meaningfully Added   The final piece of the BRRT puzzle examines whether technology can meaningfully improve the business.    This doesn't mean the business needs to become the next Silicon Valley darling—just that there's room for practical digital enhancements that boost efficiency, customer experience, or competitive advantage.   You might be surprised how many otherwise solid Australian businesses still operate like it's 1995: Handwritten invoices and appointment books No online booking or payment options Zero email marketing or customer follow-up Minimal or non-existent social media presence Paper-based inventory management   These technological gaps represent gold mines of opportunity. By implementing even basic digital solutions, you can often: Slash administrative costs Improve customer satisfaction and loyalty Generate valuable business insights through data Create barriers to competition Expand your market reach beyond local boundaries   A particularly amusing statistic: According to the Australian Bureau of Statistics, approximately 25% of small businesses still don't have a website. In 2023!   That's like trying to find a restaurant by wandering around and hoping for the best instead of checking Google Maps.   The key question isn't whether the business is currently high-tech, but whether relatively simple technology adoption could significantly improve operations or customer experience.   Sometimes the most valuable opportunities are found in the most technologically backward businesses.         BRRT in Action: Scoring Potential Acquisitions Now comes the fun part—putting BRRT to work in the real world!   When evaluating a potential acquisition, rate the business on each BRRT component using a simple 1-5 scale:   1 = Poor (Major red flag) 2 = Below Average (Significant concern)3 = Average (Typical for the industry) 4 = Good (Better than most competitors) 5 = Excellent (Outstanding advantage)   Businesses scoring 16-20 points represent excellent acquisition candidates.   Scores between 12-15 suggest potential but require careful consideration.   Anything below 12 likely involves too much risk or work to be worthwhile for most buyers.   Let's see how this works with some everyday examples:   Mobile Dog Grooming Service Buy (Cash Flow): 5 - Regular appointments and monthly packages Resist: 4 - Pet care remains important even in downturns Raise: 4 - Significant room for premium service packages Tech: 3 - Opportunity for booking app and client management Total: 16 (Excellent candidate)   Beachside Ice Cream Shop Buy (Cash Flow): 2 - Highly seasonal business Resist: 1 - Luxury purchase easily cut in tough times Raise: 3 - Some premium offering potential Tech: 2 - Limited tech improvement opportunities Total: 8 (Poor candidate)   Commercial Cleaning Company Buy (Cash Flow): 5 - Ongoing contracts with predictable revenue Resist: 4 - Essential service for businesses that remain open Raise: 3 - Moderate pricing flexibility Tech: 4 - Significant opportunities for scheduling and management technology Total: 16 (Excellent candidate)         Making BRRT Work for You   The beauty of the BRRT Method is its flexibility. It's not about finding perfect businesses scoring 5/5 in every category (those unicorns are rarer than affordable housing in Sydney).   Instead, it's about understanding the specific strengths and weaknesses of each opportunity so you can make informed decisions aligned with your resources and goals.   A business scoring lower in one area might still be perfect for you if that weakness aligns with your strengths.   For example, a business with poor technology implementation but strong scores in other areas might be ideal for a buyer with IT expertise who can quickly address that weakness.   The framework also helps you negotiate more effectively.   If you identify that a business scores poorly on technology implementation, you might focus your due diligence on quantifying the investment required to modernize operations—   and then use that information to negotiate a more favorable purchase price.         Don't Skip the Framework! (A Friendly Warning)   We've seen too many eager buyers jump into business ownership without a structured evaluation process, only to find themselves overwhelmed by unexpected challenges within months.   The initial excitement of becoming a business owner quickly fades when you're facing cash flow shortages, unforeseen market shifts, or operational inefficiencies.   The BRRT Method isn't just about avoiding bad deals—though it certainly helps with that.   It's about entering business ownership with clear eyes and a solid understanding of what you're buying.   This awareness sets the foundation for success from day one.   Think of it this way: You wouldn't buy a house without checking for termites or structural issues, would you?   Consider BRRT your business property inspection—a simple but powerful tool to uncover both potential problems and hidden opportunities.         Your Business Buying Journey: Next Steps   Ready to put the BRRT Method into practice? Here's how to get started: Create a simple BRRT scorecard to use when evaluating businesses Apply the framework to businesses you're currently considering Compare scores across different opportunities to identify the strongest candidates Use your findings to guide further investigation and negotiation   Remember, the goal isn't to find perfect businesses but to identify opportunities where the strengths align with your goals and the weaknesses can be addressed through your skills and resources.   The next time you find yourself getting excited about a business opportunity, take 15 minutes to run it through the BRRT framework.   That small investment of time could save you years of business hardship—or confirm that you've found a genuine opportunity worth pursuing.         Your Next Step   Ready to find businesses that will pass the BRRT test with flying colours?   Explore our current listings of Australian businesses for sale at BusinessForSale.com.au
The First 5 Questions: Essential Due Diligence for Smart Business Buyers article cover image
Sam from Business For Sale
30 Jun 2025
  Ever watched one of those home renovation shows where the excited couple falls in love with a property, only to discover—   after they've signed the papers—that it has termites, foundation issues, and a roof that leaks like a sieve?    Buying a business without proper due diligence is exactly like that, except the repair bill typically has a few more zeros attached.   We've seen it countless times.   Eager buyers rush through the evaluation process, dazzled by impressive revenue figures or charming owners with convincing stories about "consistent growth" and "loyal customers."   Then reality hits around month three of ownership when they discover their biggest client is leaving, the equipment is held together with duct tape and hope,   or the books have been, shall we say, "creatively maintained."   The good news?   A few strategic questions asked early in the process can save you from becoming another cautionary tale.   Today, we're diving into the first phase of proper due diligence—what we call the "Truth Telling" phase—and the five essential questions that should begin every business evaluation.         Why "Truth Telling" Comes Before Negotiations   Before you start daydreaming about your business card title or negotiating purchase terms, you need to verify that what you're buying actually exists in the form it's being presented.   This initial phase of due diligence isn't about nitpicking every detail—it's about establishing whether the fundamental claims about the business hold water.   Think of it as a medical check-up rather than surgery.   You're not trying to perform a full colonoscopy of the business (that comes later), but you do want to check vital signs and make sure there are no glaring health issues that would make further examination pointless.   Fun fact: According to the Australian Competition and Consumer Commission, disputes related to "misleading representations" in business sales rank among the top five complaints they receive annually.   Many of these situations could have been avoided with basic initial due diligence.         The Four Ways Sellers Hide the Truth   Before diving into our questions, it's helpful to understand how sellers might obscure the real picture.   In our experience working with hundreds of business transactions, information gaps typically fall into four categories: Outright lies - The seller makes statements they know to be false Omissions - The seller conveniently "forgets" to mention important facts Obfuscation - The seller buries unpleasant truths in jargon or complexity Ignorance - The seller genuinely doesn't know the truth themselves   That last one might surprise you!   We've encountered many sellers who genuinely believed their businesses were more profitable than they actually were because they didn't understand their own financials.   One bakery owner we worked with was shocked to discover they'd been losing money on their signature product for years—they simply hadn't calculated their costs correctly.         Question 1: "Can you share three to five years of financial statements?"   This seems obvious, but you'd be amazed how many buyers skip this step or accept incomplete information. You want to see: Profit and loss statements Balance sheets Tax returns (these often tell a different story than internal statements) Cash flow statements if available   Multiple years of data help you spot trends and anomalies. Is revenue consistently growing, plateaued, or declining?   Do profits follow the same pattern?    Are there unexplained spikes or drops that require explanation?   A brilliant little tip: Compare financial statements provided to you against tax returns filed with the ATO.   Discrepancies often reveal the most accurate picture of the business's true performance.   As one seasoned business broker in Brisbane liked to say, "People may lie to buyers, but they're usually more hesitant to lie to the tax office."   Remember, at this early stage, you're not doing a deep financial analysis—you're simply verifying that the business's performance roughly matches what the seller has claimed.         Question 2: "How is revenue broken down by product/service and customer?"   This question often reveals more about a business's health than any other. You're looking for two critical insights:   Product/Service Concentration: Does the business rely heavily on a single offering?   We once saw a marketing agency that claimed to be a "full-service firm" discover during due diligence that 87% of its revenue came from a single service that was rapidly becoming automated. Yikes!   Customer Concentration: This is the sleeping dragon of business risk. If a large percentage of revenue comes from a small number of customers, you're essentially buying dependency rather than stability.   What's "too concentrated"? While it varies by industry, we generally get nervous when: Any single customer represents more than 15-20% of revenue The top five customers account for more than 50% of revenue   A cautionary tale from Perth: A manufacturing business sold for a premium price based on strong financials and a "diverse customer base."   Three months after the sale, their largest client (representing 42% of revenue, which wasn't clearly disclosed) moved to a competitor.   The business never recovered, and the new owner ended up selling assets just to recoup part of their investment.         Question 3: "What key staff are essential to operations, and what are their intentions?"   Businesses aren't just assets and customers—they're people.   In many cases, the most valuable components of a business are the human ones, particularly in service businesses or those requiring specialized knowledge.   Key staff questions to explore: Which employees hold critical knowledge or customer relationships? Are there written agreements or contracts with these employees? Are they aware the business is for sale? Will they stay after the transition?   We worked with a buyer who purchased a thriving trades business, only to discover that the two senior technicians (who held all the relationships with major clients) had already planned to leave and start their own competing business.   Within six months, the business had lost 60% of its revenue.   The tricky part? This information can be sensitive during early due diligence since most employees don't know the business is for sale.   You may need to rely on the seller's assessment initially, while planning for more direct conversations later in the process.         Question 4: "Can I see a list of assets and equipment with their condition and age?"   The physical assets of a business—from manufacturing equipment to company vehicles to office furniture—represent both value and potential future costs.   What looks impressive during a quick walk-through might be on its last legs operationally.   For each major piece of equipment or category of assets, you want to know: Age and condition Maintenance history Estimated remaining useful life Replacement cost   A Melbourne restaurant buyer shared this painful lesson: "The kitchen looked spotless during my visits, but I didn't ask about the refrigeration systems' age.   Three weeks after taking over, two walk-in coolers failed simultaneously—a $27,000 emergency expense I hadn't budgeted for."   Don't just accept the seller's assessment here.   For major equipment, consider bringing in a specialist for evaluation before finalizing any deal.   That $500 inspection could save you tens of thousands in unexpected repairs.         Question 5: "What does the competitive landscape look like, and what challenges do you anticipate in the next 1-3 years?"   This question serves two purposes: it provides valuable information about market conditions, and it tests the seller's honesty and self-awareness.   Listen carefully to how the seller describes competitors.   Dismissive responses like "they're not really competition" or "nobody does exactly what we do" often indicate either naivety or deception. Every business has competition, even if it's indirect.   Pay particular attention to how forthcoming the seller is about challenges.   A seller who can't identify any significant threats or weaknesses is either not being truthful or lacks business acumen—neither is a good sign.   Some specific areas to explore: Who are the main competitors locally and industry-wide? Have new competitors entered the market recently? Are there regulatory changes on the horizon? How is technology changing the industry? What keeps the seller up at night about the business?   One of our favourite moments in due diligence came when a seller of a specialized transport business candidly outlined three major threats to his business model and his strategies for addressing them.   That level of transparency actually increased the buyer's confidence in both the business and the information provided.         Balancing Thoroughness with Practicality   It's important to remember that at this early stage, you're conducting preliminary due diligence.   The seller is still running their business and likely fielding interest from multiple potential buyers.   They won't have time to produce reams of detailed documentation for everyone who expresses casual interest.   Keep your initial requests focused on these five essential questions and the basic documentation needed to answer them: Three to six years of financial statements Customer and revenue breakdowns Staff organization information Asset and equipment lists Competitive analysis or market overview   As one experienced business broker told us, "You're still just kicking the tires at this stage."   The goal is to gather enough information to decide whether this opportunity merits the significant time investment of comprehensive due diligence.         Red Flags That Should Make You Pause   While conducting this initial assessment, be alert for these warning signs that might indicate deeper problems:   Reluctance to provide basic financial information Sellers sometimes cite confidentiality concerns, but with appropriate NDAs in place, there's no legitimate reason to withhold basic financial statements.   Significant discrepancies between verbal claims and written documentation If the seller claims the business makes $500,000 in profit but the financials show $300,000, either there's a misunderstanding or someone isn't being straight with you.   "Owner adjustments" that dramatically transform the financial picture.   Some adjustments are legitimate (like the owner's above-market salary or personal expenses run through the business), but be wary when adjustments turn a struggling business into a gold mine on paper.   High customer or revenue concentration - As mentioned earlier, dependence on a small number of customers creates substantial risk.   Declining trends with optimistic explanations - If revenue has decreased for three consecutive years but the seller insists it's about to turn around, proceed with extreme caution.   A bit of wisdom from a veteran business appraiser in Sydney: "The stories sellers tell about their businesses are often aspirational rather than historical.   Your job is to separate what is from what might be."         Moving Forward: From Truth Telling to Deep Dive   If a business passes this initial "Truth Telling" phase, you're ready to move to comprehensive due diligence. This deeper investigation will involve: Detailed financial analysis Customer interviews Employee assessments Market and competitive research Operational evaluation Legal and regulatory review   This more intensive process typically occurs after you've submitted an offer with contingencies or signed a letter of intent.   The important thing is that you've established a foundation of basic facts upon which to build your deeper investigation.         A Final Thought: Trust but Verify   Due diligence isn't about assuming sellers are dishonest.   Most business owners have invested years of their lives building something they're proud of, and they genuinely want to see it succeed under new ownership.   However, even the most honest sellers view their businesses through a lens of emotional attachment and optimism.   Your job as a buyer is to balance respect for what they've built with clear-eyed assessment of what you'd actually be acquiring.   By starting with these five essential questions, you establish a foundation of verified information that protects both parties and sets the stage for a successful transition—   if the business proves to be the right fit.           Your Next Step   Ready to put these due diligence questions into practice?   Explore our current listings of Australian businesses for sale at BusinessForSale.com.au
The SOWS Test: Finding Hidden Gems in "Boring" Businesses article cover image
Sam from Business For Sale
23 Jun 2025
  Most business buyers chase the wrong opportunities.   They're drawn to trendy startups, cutting-edge technology, or businesses with explosive growth.   Meanwhile, the most sustainable, profitable acquisitions often fly completely under the radar—hidden in plain sight because they appear too ordinary to deserve attention.   What if there was a framework to help you identify these overlooked gems? Enter the SOWS method—a powerful lens for spotting businesses with untapped potential that others routinely ignore.         What is SOWS?   SOWS is a framework for identifying great "boring" businesses—the kind that generate consistent profits without requiring advanced degrees or constant innovation.   The acronym stands for: Stale: Minimal innovation has been adopted Old: The business has been around for a while Weak: The competition is lazy and uninspired Simple: You don't need specialized expertise to run it   These characteristics might sound like warnings to avoid a business, but they're actually powerful indicators of opportunity.   Let's explore why each element of SOWS represents hidden potential rather than a red flag.         Stale: The Overlooked Advantage   What exactly does "stale" mean in the context of a business acquisition?   We're talking about businesses that haven't kept pace with modern practices.   Their website might look like it was designed in 2008. The owners probably don't use social media for marketing.   They might still use fax machines or paper receipts rather than digital solutions.   They send emails from AOL accounts and expect clients to print, sign, and mail documents rather than using electronic signatures.   Why is this staleness actually appealing?   Because it represents enormous untapped potential with minimal risk.   When basic marketing and operational improvements haven't been implemented, you face a much lower risk profile than businesses requiring true innovation.   These archaic practices create a clear path to improvement.   With even fundamental updates to technology, marketing, and operations, you can dramatically increase the business's efficiency and profitability.   Marketing 101—the kind taught in any introductory business course—is rarely implemented in these companies, giving you low-hanging fruit for immediate enhancement.   By applying modern business practices to a stale operation, you can potentially transform a business purchased for pennies into a much more valuable enterprise.   The gap between current performance and potential performance represents your opportunity.         Old: Proven Sustainability   Unlike startups or recently launched ventures, businesses that have operated for years (ideally more than five) have demonstrated staying power.   They've weathered economic cycles, survived competitive threats, and built systems that work, even if those systems aren't optimized.   Old businesses come with significant advantages: Established customer relationships and loyalty Brand recognition within their community Proven demand for their products or services Operational processes that, while potentially inefficient, do function   These businesses operate on what some call the "Lindy effect"—the principle that the longer something has been around, the more likely it is to continue surviving.   A business that has operated successfully for decades has demonstrated a fundamental market fit that new ventures simply cannot prove.   The business might serve as a community landmark, with people using it as a reference point for directions:   "Take your first right after that pack-and-ship store at the corner of Liberty."   This type of embedded presence in a community creates a moat that's difficult for competitors to overcome.         Weak: Competitive Opportunity   When we talk about "weak," we're not referring to the target business itself—we're talking about its competition.   The ideal acquisition candidate operates in a space where competitors are even more behind the times than the business you're considering.   Think about the last time you hired a service provider like a plumber. Were they: On time? Using automated billing? Sending follow-up communications?   For many service businesses, the answer to all three questions is "no."   These industries are ripe with opportunity because the bar for customer experience is set remarkably low.   This competitive weakness creates a clear path to differentiation.   Simple improvements that are standard in other industries—online booking, automated billing, follow-up systems—can quickly position your acquired business as the premium provider in its category, justifying higher prices and attracting more customers.         Simple: Accessible Operations   The final component of SOWS focuses on operational simplicity.   The ideal acquisition doesn't require specialized knowledge or rare expertise to run successfully.   You should be able to explain the business model to an eight-year-old: "People with dirty cars come here and drink a cup of coffee while we make their cars look new again."   Simple businesses typically have: No proprietary technology requiring ongoing R&D No complex industrial processes No scientific or highly specialized knowledge requirements High demand for basic services with relatively few inputs   The beauty of simple businesses is that improvements are equally straightforward.   Once you acquire a SOWS business, you can gradually implement modern conveniences like: Billing software Customer relationship management systems Streamlined operations Outsourced support for routine tasks   These additions build speed and capacity, allowing you to serve more customers at higher rates while maintaining or improving quality.         Applying the SOWS Framework   When evaluating potential acquisition targets, run them through the SOWS checklist: Stale: Does the business use outdated marketing and technology? Is there obvious room for basic modernization? Old: Has the business operated successfully for at least five years? Does it have established customers and community presence? Weak: Are competitors in the space even less sophisticated? Is there a clear opportunity to stand out with basic improvements? Simple: Can you understand the business model quickly? Does it provide a straightforward service or product without requiring specialized expertise?   The more "yes" answers you have, the more likely you've found a hidden gem—a business that others overlook but that offers substantial upside with relatively low risk.         The SOWS Method in Action   Imagine finding a local car wash that's been operating for 20 years.   The owner still uses paper punch cards for loyalty, has no online presence, and relies entirely on word-of-mouth.   Competitors in the area are equally dated, with none offering online booking or membership options.   This business scores high on all SOWS criteria: It's stale (outdated marketing and operations) It's old (20 years of proven sustainability) Its competition is weak (no one is innovating) It's simple (the business model is straightforward)   By acquiring this car wash and implementing basic improvements—a modern booking system, membership program, and digital marketing strategy—   you could potentially double its value within a few years while facing minimal risk of failure, since the core business model is already proven.         The Winning Formula   SOWS—Stale, Old, Weak, Simple—is your winning formula for identifying boring but lucrative businesses that others overlook.   These businesses present the rare opportunity to acquire proven cash flow with significant upside potential and relatively low risk.   While others chase trendy startups or competitive industries, smart buyers focus on these hidden gems—   businesses that might not make headlines but consistently generate profits and respond extraordinarily well to even basic improvements.         Your Next Step   Ready to find your perfect boring business? Start applying the SOWS framework to evaluate potential acquisitions in your area.   Browse our current listings of established businesses for sale at BusinessForSale.com.au

Selling a Business

The BRRT Method: Your Go/No-Go Framework for Smart Business Acquisitions article cover image
Sam from Business For Sale
07 Jul 2025
  Ever spent hours scrolling through business listings only to feel more confused than when you started? You're not alone!   The business buying journey often begins with enthusiasm but quickly turns into a maze of questions.   "Is this too expensive?"   "Will it survive a downturn?"   "Can I actually make money with this thing?"   Before you know it, you're drowning in spreadsheets and second-guessing every option.   Here's the good news: there's a better way to cut through the noise.   We've watched thousands of business purchases unfold—both successes and face-palm failures—and noticed something interesting.   The buyers who use simple frameworks to evaluate opportunities consistently make better decisions than those who rely on gut feeling or complex financial models alone.   Enter the BRRT Method—a straightforward approach that helps you quickly separate genuinely promising opportunities from businesses that look good on paper but might become money pits in reality.   If you've been following our approach, you might have already used the SOWS test to identify "boring" businesses with hidden potential.   Now it's time to take your analysis up a notch.         From "Maybe" to "Definitely": The Power of Clear Decision Frameworks   Let's face it—the typical business buying process is about as organised as a toddler's birthday party.   Most buyers dart from one shiny opportunity to another, getting excited about fancy marketing materials or impressive-sounding revenue figures without examining what really matters for long-term success.   Did you know? A survey by the Australian Small Business Commissioner found that 72% of business buyers spent more time researching their last car purchase than they did evaluating their business acquisition.   Yikes! That might explain why so many business transfers struggle in the first year.   But you're smarter than that.   You want a business that will thrive long after the excitement of acquisition day fades. That's where BRRT comes in.         BRRT: Your Business Evaluation Superpower   BRRT is as simple to remember as it is powerful to apply.   It stands for: Buy businesses with predictable cash flow Resist economic downturns Raise prices as you add value Technology can be meaningfully added   Think of it as your business bullsh*t detector—a practical tool to cut through seller hype and focus on the fundamentals that actually determine success.   Let's explore each component with real-world examples that bring the concepts to life.         B is for BUY Businesses with Predictable Cash Flow   Cash flow isn't just a nice-to-have feature—it's the lifeblood of your business.   The difference between sleeping soundly at night and staring at the ceiling wondering how you'll make payroll comes down to whether your business generates reliable, consistent income.   You want to buy a business that cash-flows, not one that cash-sucks. What's the difference?   Cash-flowing businesses are like those dependable friends who always show up when promised.   They feature predictable revenue streams through: Monthly subscriptions (think gym memberships) Regular maintenance contracts (like quarterly pest control) Membership fees (such as childcare centres) Retainer arrangements (accounting services) Recurring customer purchases (weekly lawn mowing)   These businesses let you forecast income reliably and plan accordingly. Imagine owning a commercial cleaning company with 25 office contracts paid monthly.   You know on January 1st roughly what your revenue will look like for the entire year.   That's financial peace of mind!   Cash-suck businesses, on the other hand, are like that flaky mate who might show up for drinks... or might ghost you entirely.   They typically operate on a "work first, hope for payment later" model: Special event services (wedding planners) Seasonal operations (beach kiosks) Art galleries (unpredictable sales) Project-based consulting (feast or famine) Many tech start-ups (burning cash while chasing growth)   Here's a fun fact: At a recent business owners' conference in Melbourne, attendees were asked whether they'd take slightly lower profits with predictable cash flow or potentially higher profits with erratic cash flow.   A whopping 83% chose predictability. Why?   Because business owners who've been around the block know that consistency beats occasional windfalls every time.   The only scenario where buying a cash-suck business makes sense is if you're certain you can convert it to a cash-flow model within 90 days.   Unless you have a specific, tested strategy to make this happen (and most people don't), stick with businesses that already demonstrate sustainable cash flow patterns.         R is for RESIST Economic Downturns   Let's face it—economies go up and down like a yo-yo on a sugar rush.   The Australian economy has faced significant bumps approximately every decade, from the early 1990s recession to the 2008 global financial crisis to the 2020 pandemic shock.   This means if you plan to own a business for more than a few years, you'll almost certainly weather at least one economic storm.   The question isn't whether a downturn will come—it's whether your business will thrive, survive, or dive when it does.   The test for recession resistance is delightfully simple: If the economy tanks but your toilet is overflowing, are you still going to call a plumber?   Absolutely! That's a recession-resistant business. If the economy tanks but your custom picture frame breaks, are you going to shell out for an expensive replacement or grab a cheap one from Kmart?    Probably the latter—making custom framing decidedly non-recession-resistant.   Businesses that tend to weather economic storms well include: Plumbing and electrical services (broken pipes don't care about GDP) Healthcare and aged care (people get sick in any economy) Automotive repair (cars break down regardless of stock market performance) Budget food retailers (everyone still has to eat) Waste management (garbage needs collection in boom times and busts) Pet care (Australians will cut back their own spending before reducing care for their fur babies)   A quirky observation: During the 2020 COVID downturn, dog grooming businesses in Sydney reported being booked out weeks in advance despite the economic uncertainty.   Why? Because when people are stuck at home staring at their shaggy dogs all day, professional grooming suddenly becomes an "essential" service!   Avoiding businesses vulnerable to discretionary spending cuts doesn't mean those businesses are inherently bad—it simply means they carry higher risk during inevitable economic fluctuations.   If you're buying for long-term security rather than a quick flip, recession resistance should be high on your priority list.         R is for RAISE Prices as You Add Value   Here's a little secret that most business sellers won't tell you: the vast majority of small businesses are significantly underpriced.   Yes, you read that correctly!   According to our experience working with hundreds of Australian small business owners, most are undercharging by 30-300% compared to what the market would bear.   Even more surprising, only about one-third of small business owners raise their prices annually, despite inflation steadily eroding their purchasing power.   Why the reluctance to charge appropriately?   Many owners fear losing customers if they raise prices—despite evidence that modest, well-communicated increases rarely drive away significant business.   Others simply don't know how to effectively communicate their value proposition to justify higher rates.   This creates a tremendous opportunity for savvy business buyers.   When evaluating potential acquisitions, look for pricing flexibility—businesses where you can implement strategic price increases as you enhance the value proposition.   A real-world example: We recently worked with a mobile mechanic in Adelaide who hadn't adjusted his service rates in three years.   The new owner implemented a modest 15% price increase coupled with a convenient online booking system.   The result? Zero customer complaints, no measurable loss of business, and an immediate $85,000 annual profit boost. Not a bad return on investment!   The best acquisition candidates are businesses where modest operational improvements can justify meaningful price increases. This might involve: Improving service quality or response times Adding complementary offerings or packages Enhancing the customer experience Simply communicating value more effectively   Remember: most businesses don't have a pricing problem—they have a value communication problem. Solving that can dramatically improve your bottom line.         T is for TECHNOLOGY Can Be Meaningfully Added   The final piece of the BRRT puzzle examines whether technology can meaningfully improve the business.    This doesn't mean the business needs to become the next Silicon Valley darling—just that there's room for practical digital enhancements that boost efficiency, customer experience, or competitive advantage.   You might be surprised how many otherwise solid Australian businesses still operate like it's 1995: Handwritten invoices and appointment books No online booking or payment options Zero email marketing or customer follow-up Minimal or non-existent social media presence Paper-based inventory management   These technological gaps represent gold mines of opportunity. By implementing even basic digital solutions, you can often: Slash administrative costs Improve customer satisfaction and loyalty Generate valuable business insights through data Create barriers to competition Expand your market reach beyond local boundaries   A particularly amusing statistic: According to the Australian Bureau of Statistics, approximately 25% of small businesses still don't have a website. In 2023!   That's like trying to find a restaurant by wandering around and hoping for the best instead of checking Google Maps.   The key question isn't whether the business is currently high-tech, but whether relatively simple technology adoption could significantly improve operations or customer experience.   Sometimes the most valuable opportunities are found in the most technologically backward businesses.         BRRT in Action: Scoring Potential Acquisitions Now comes the fun part—putting BRRT to work in the real world!   When evaluating a potential acquisition, rate the business on each BRRT component using a simple 1-5 scale:   1 = Poor (Major red flag) 2 = Below Average (Significant concern)3 = Average (Typical for the industry) 4 = Good (Better than most competitors) 5 = Excellent (Outstanding advantage)   Businesses scoring 16-20 points represent excellent acquisition candidates.   Scores between 12-15 suggest potential but require careful consideration.   Anything below 12 likely involves too much risk or work to be worthwhile for most buyers.   Let's see how this works with some everyday examples:   Mobile Dog Grooming Service Buy (Cash Flow): 5 - Regular appointments and monthly packages Resist: 4 - Pet care remains important even in downturns Raise: 4 - Significant room for premium service packages Tech: 3 - Opportunity for booking app and client management Total: 16 (Excellent candidate)   Beachside Ice Cream Shop Buy (Cash Flow): 2 - Highly seasonal business Resist: 1 - Luxury purchase easily cut in tough times Raise: 3 - Some premium offering potential Tech: 2 - Limited tech improvement opportunities Total: 8 (Poor candidate)   Commercial Cleaning Company Buy (Cash Flow): 5 - Ongoing contracts with predictable revenue Resist: 4 - Essential service for businesses that remain open Raise: 3 - Moderate pricing flexibility Tech: 4 - Significant opportunities for scheduling and management technology Total: 16 (Excellent candidate)         Making BRRT Work for You   The beauty of the BRRT Method is its flexibility. It's not about finding perfect businesses scoring 5/5 in every category (those unicorns are rarer than affordable housing in Sydney).   Instead, it's about understanding the specific strengths and weaknesses of each opportunity so you can make informed decisions aligned with your resources and goals.   A business scoring lower in one area might still be perfect for you if that weakness aligns with your strengths.   For example, a business with poor technology implementation but strong scores in other areas might be ideal for a buyer with IT expertise who can quickly address that weakness.   The framework also helps you negotiate more effectively.   If you identify that a business scores poorly on technology implementation, you might focus your due diligence on quantifying the investment required to modernize operations—   and then use that information to negotiate a more favorable purchase price.         Don't Skip the Framework! (A Friendly Warning)   We've seen too many eager buyers jump into business ownership without a structured evaluation process, only to find themselves overwhelmed by unexpected challenges within months.   The initial excitement of becoming a business owner quickly fades when you're facing cash flow shortages, unforeseen market shifts, or operational inefficiencies.   The BRRT Method isn't just about avoiding bad deals—though it certainly helps with that.   It's about entering business ownership with clear eyes and a solid understanding of what you're buying.   This awareness sets the foundation for success from day one.   Think of it this way: You wouldn't buy a house without checking for termites or structural issues, would you?   Consider BRRT your business property inspection—a simple but powerful tool to uncover both potential problems and hidden opportunities.         Your Business Buying Journey: Next Steps   Ready to put the BRRT Method into practice? Here's how to get started: Create a simple BRRT scorecard to use when evaluating businesses Apply the framework to businesses you're currently considering Compare scores across different opportunities to identify the strongest candidates Use your findings to guide further investigation and negotiation   Remember, the goal isn't to find perfect businesses but to identify opportunities where the strengths align with your goals and the weaknesses can be addressed through your skills and resources.   The next time you find yourself getting excited about a business opportunity, take 15 minutes to run it through the BRRT framework.   That small investment of time could save you years of business hardship—or confirm that you've found a genuine opportunity worth pursuing.         Your Next Step   Ready to find businesses that will pass the BRRT test with flying colours?   Explore our current listings of Australian businesses for sale at BusinessForSale.com.au
The First 5 Questions: Essential Due Diligence for Smart Business Buyers article cover image
Sam from Business For Sale
30 Jun 2025
  Ever watched one of those home renovation shows where the excited couple falls in love with a property, only to discover—   after they've signed the papers—that it has termites, foundation issues, and a roof that leaks like a sieve?    Buying a business without proper due diligence is exactly like that, except the repair bill typically has a few more zeros attached.   We've seen it countless times.   Eager buyers rush through the evaluation process, dazzled by impressive revenue figures or charming owners with convincing stories about "consistent growth" and "loyal customers."   Then reality hits around month three of ownership when they discover their biggest client is leaving, the equipment is held together with duct tape and hope,   or the books have been, shall we say, "creatively maintained."   The good news?   A few strategic questions asked early in the process can save you from becoming another cautionary tale.   Today, we're diving into the first phase of proper due diligence—what we call the "Truth Telling" phase—and the five essential questions that should begin every business evaluation.         Why "Truth Telling" Comes Before Negotiations   Before you start daydreaming about your business card title or negotiating purchase terms, you need to verify that what you're buying actually exists in the form it's being presented.   This initial phase of due diligence isn't about nitpicking every detail—it's about establishing whether the fundamental claims about the business hold water.   Think of it as a medical check-up rather than surgery.   You're not trying to perform a full colonoscopy of the business (that comes later), but you do want to check vital signs and make sure there are no glaring health issues that would make further examination pointless.   Fun fact: According to the Australian Competition and Consumer Commission, disputes related to "misleading representations" in business sales rank among the top five complaints they receive annually.   Many of these situations could have been avoided with basic initial due diligence.         The Four Ways Sellers Hide the Truth   Before diving into our questions, it's helpful to understand how sellers might obscure the real picture.   In our experience working with hundreds of business transactions, information gaps typically fall into four categories: Outright lies - The seller makes statements they know to be false Omissions - The seller conveniently "forgets" to mention important facts Obfuscation - The seller buries unpleasant truths in jargon or complexity Ignorance - The seller genuinely doesn't know the truth themselves   That last one might surprise you!   We've encountered many sellers who genuinely believed their businesses were more profitable than they actually were because they didn't understand their own financials.   One bakery owner we worked with was shocked to discover they'd been losing money on their signature product for years—they simply hadn't calculated their costs correctly.         Question 1: "Can you share three to five years of financial statements?"   This seems obvious, but you'd be amazed how many buyers skip this step or accept incomplete information. You want to see: Profit and loss statements Balance sheets Tax returns (these often tell a different story than internal statements) Cash flow statements if available   Multiple years of data help you spot trends and anomalies. Is revenue consistently growing, plateaued, or declining?   Do profits follow the same pattern?    Are there unexplained spikes or drops that require explanation?   A brilliant little tip: Compare financial statements provided to you against tax returns filed with the ATO.   Discrepancies often reveal the most accurate picture of the business's true performance.   As one seasoned business broker in Brisbane liked to say, "People may lie to buyers, but they're usually more hesitant to lie to the tax office."   Remember, at this early stage, you're not doing a deep financial analysis—you're simply verifying that the business's performance roughly matches what the seller has claimed.         Question 2: "How is revenue broken down by product/service and customer?"   This question often reveals more about a business's health than any other. You're looking for two critical insights:   Product/Service Concentration: Does the business rely heavily on a single offering?   We once saw a marketing agency that claimed to be a "full-service firm" discover during due diligence that 87% of its revenue came from a single service that was rapidly becoming automated. Yikes!   Customer Concentration: This is the sleeping dragon of business risk. If a large percentage of revenue comes from a small number of customers, you're essentially buying dependency rather than stability.   What's "too concentrated"? While it varies by industry, we generally get nervous when: Any single customer represents more than 15-20% of revenue The top five customers account for more than 50% of revenue   A cautionary tale from Perth: A manufacturing business sold for a premium price based on strong financials and a "diverse customer base."   Three months after the sale, their largest client (representing 42% of revenue, which wasn't clearly disclosed) moved to a competitor.   The business never recovered, and the new owner ended up selling assets just to recoup part of their investment.         Question 3: "What key staff are essential to operations, and what are their intentions?"   Businesses aren't just assets and customers—they're people.   In many cases, the most valuable components of a business are the human ones, particularly in service businesses or those requiring specialized knowledge.   Key staff questions to explore: Which employees hold critical knowledge or customer relationships? Are there written agreements or contracts with these employees? Are they aware the business is for sale? Will they stay after the transition?   We worked with a buyer who purchased a thriving trades business, only to discover that the two senior technicians (who held all the relationships with major clients) had already planned to leave and start their own competing business.   Within six months, the business had lost 60% of its revenue.   The tricky part? This information can be sensitive during early due diligence since most employees don't know the business is for sale.   You may need to rely on the seller's assessment initially, while planning for more direct conversations later in the process.         Question 4: "Can I see a list of assets and equipment with their condition and age?"   The physical assets of a business—from manufacturing equipment to company vehicles to office furniture—represent both value and potential future costs.   What looks impressive during a quick walk-through might be on its last legs operationally.   For each major piece of equipment or category of assets, you want to know: Age and condition Maintenance history Estimated remaining useful life Replacement cost   A Melbourne restaurant buyer shared this painful lesson: "The kitchen looked spotless during my visits, but I didn't ask about the refrigeration systems' age.   Three weeks after taking over, two walk-in coolers failed simultaneously—a $27,000 emergency expense I hadn't budgeted for."   Don't just accept the seller's assessment here.   For major equipment, consider bringing in a specialist for evaluation before finalizing any deal.   That $500 inspection could save you tens of thousands in unexpected repairs.         Question 5: "What does the competitive landscape look like, and what challenges do you anticipate in the next 1-3 years?"   This question serves two purposes: it provides valuable information about market conditions, and it tests the seller's honesty and self-awareness.   Listen carefully to how the seller describes competitors.   Dismissive responses like "they're not really competition" or "nobody does exactly what we do" often indicate either naivety or deception. Every business has competition, even if it's indirect.   Pay particular attention to how forthcoming the seller is about challenges.   A seller who can't identify any significant threats or weaknesses is either not being truthful or lacks business acumen—neither is a good sign.   Some specific areas to explore: Who are the main competitors locally and industry-wide? Have new competitors entered the market recently? Are there regulatory changes on the horizon? How is technology changing the industry? What keeps the seller up at night about the business?   One of our favourite moments in due diligence came when a seller of a specialized transport business candidly outlined three major threats to his business model and his strategies for addressing them.   That level of transparency actually increased the buyer's confidence in both the business and the information provided.         Balancing Thoroughness with Practicality   It's important to remember that at this early stage, you're conducting preliminary due diligence.   The seller is still running their business and likely fielding interest from multiple potential buyers.   They won't have time to produce reams of detailed documentation for everyone who expresses casual interest.   Keep your initial requests focused on these five essential questions and the basic documentation needed to answer them: Three to six years of financial statements Customer and revenue breakdowns Staff organization information Asset and equipment lists Competitive analysis or market overview   As one experienced business broker told us, "You're still just kicking the tires at this stage."   The goal is to gather enough information to decide whether this opportunity merits the significant time investment of comprehensive due diligence.         Red Flags That Should Make You Pause   While conducting this initial assessment, be alert for these warning signs that might indicate deeper problems:   Reluctance to provide basic financial information Sellers sometimes cite confidentiality concerns, but with appropriate NDAs in place, there's no legitimate reason to withhold basic financial statements.   Significant discrepancies between verbal claims and written documentation If the seller claims the business makes $500,000 in profit but the financials show $300,000, either there's a misunderstanding or someone isn't being straight with you.   "Owner adjustments" that dramatically transform the financial picture.   Some adjustments are legitimate (like the owner's above-market salary or personal expenses run through the business), but be wary when adjustments turn a struggling business into a gold mine on paper.   High customer or revenue concentration - As mentioned earlier, dependence on a small number of customers creates substantial risk.   Declining trends with optimistic explanations - If revenue has decreased for three consecutive years but the seller insists it's about to turn around, proceed with extreme caution.   A bit of wisdom from a veteran business appraiser in Sydney: "The stories sellers tell about their businesses are often aspirational rather than historical.   Your job is to separate what is from what might be."         Moving Forward: From Truth Telling to Deep Dive   If a business passes this initial "Truth Telling" phase, you're ready to move to comprehensive due diligence. This deeper investigation will involve: Detailed financial analysis Customer interviews Employee assessments Market and competitive research Operational evaluation Legal and regulatory review   This more intensive process typically occurs after you've submitted an offer with contingencies or signed a letter of intent.   The important thing is that you've established a foundation of basic facts upon which to build your deeper investigation.         A Final Thought: Trust but Verify   Due diligence isn't about assuming sellers are dishonest.   Most business owners have invested years of their lives building something they're proud of, and they genuinely want to see it succeed under new ownership.   However, even the most honest sellers view their businesses through a lens of emotional attachment and optimism.   Your job as a buyer is to balance respect for what they've built with clear-eyed assessment of what you'd actually be acquiring.   By starting with these five essential questions, you establish a foundation of verified information that protects both parties and sets the stage for a successful transition—   if the business proves to be the right fit.           Your Next Step   Ready to put these due diligence questions into practice?   Explore our current listings of Australian businesses for sale at BusinessForSale.com.au
The SOWS Test: Finding Hidden Gems in "Boring" Businesses article cover image
Sam from Business For Sale
23 Jun 2025
  Most business buyers chase the wrong opportunities.   They're drawn to trendy startups, cutting-edge technology, or businesses with explosive growth.   Meanwhile, the most sustainable, profitable acquisitions often fly completely under the radar—hidden in plain sight because they appear too ordinary to deserve attention.   What if there was a framework to help you identify these overlooked gems? Enter the SOWS method—a powerful lens for spotting businesses with untapped potential that others routinely ignore.         What is SOWS?   SOWS is a framework for identifying great "boring" businesses—the kind that generate consistent profits without requiring advanced degrees or constant innovation.   The acronym stands for: Stale: Minimal innovation has been adopted Old: The business has been around for a while Weak: The competition is lazy and uninspired Simple: You don't need specialized expertise to run it   These characteristics might sound like warnings to avoid a business, but they're actually powerful indicators of opportunity.   Let's explore why each element of SOWS represents hidden potential rather than a red flag.         Stale: The Overlooked Advantage   What exactly does "stale" mean in the context of a business acquisition?   We're talking about businesses that haven't kept pace with modern practices.   Their website might look like it was designed in 2008. The owners probably don't use social media for marketing.   They might still use fax machines or paper receipts rather than digital solutions.   They send emails from AOL accounts and expect clients to print, sign, and mail documents rather than using electronic signatures.   Why is this staleness actually appealing?   Because it represents enormous untapped potential with minimal risk.   When basic marketing and operational improvements haven't been implemented, you face a much lower risk profile than businesses requiring true innovation.   These archaic practices create a clear path to improvement.   With even fundamental updates to technology, marketing, and operations, you can dramatically increase the business's efficiency and profitability.   Marketing 101—the kind taught in any introductory business course—is rarely implemented in these companies, giving you low-hanging fruit for immediate enhancement.   By applying modern business practices to a stale operation, you can potentially transform a business purchased for pennies into a much more valuable enterprise.   The gap between current performance and potential performance represents your opportunity.         Old: Proven Sustainability   Unlike startups or recently launched ventures, businesses that have operated for years (ideally more than five) have demonstrated staying power.   They've weathered economic cycles, survived competitive threats, and built systems that work, even if those systems aren't optimized.   Old businesses come with significant advantages: Established customer relationships and loyalty Brand recognition within their community Proven demand for their products or services Operational processes that, while potentially inefficient, do function   These businesses operate on what some call the "Lindy effect"—the principle that the longer something has been around, the more likely it is to continue surviving.   A business that has operated successfully for decades has demonstrated a fundamental market fit that new ventures simply cannot prove.   The business might serve as a community landmark, with people using it as a reference point for directions:   "Take your first right after that pack-and-ship store at the corner of Liberty."   This type of embedded presence in a community creates a moat that's difficult for competitors to overcome.         Weak: Competitive Opportunity   When we talk about "weak," we're not referring to the target business itself—we're talking about its competition.   The ideal acquisition candidate operates in a space where competitors are even more behind the times than the business you're considering.   Think about the last time you hired a service provider like a plumber. Were they: On time? Using automated billing? Sending follow-up communications?   For many service businesses, the answer to all three questions is "no."   These industries are ripe with opportunity because the bar for customer experience is set remarkably low.   This competitive weakness creates a clear path to differentiation.   Simple improvements that are standard in other industries—online booking, automated billing, follow-up systems—can quickly position your acquired business as the premium provider in its category, justifying higher prices and attracting more customers.         Simple: Accessible Operations   The final component of SOWS focuses on operational simplicity.   The ideal acquisition doesn't require specialized knowledge or rare expertise to run successfully.   You should be able to explain the business model to an eight-year-old: "People with dirty cars come here and drink a cup of coffee while we make their cars look new again."   Simple businesses typically have: No proprietary technology requiring ongoing R&D No complex industrial processes No scientific or highly specialized knowledge requirements High demand for basic services with relatively few inputs   The beauty of simple businesses is that improvements are equally straightforward.   Once you acquire a SOWS business, you can gradually implement modern conveniences like: Billing software Customer relationship management systems Streamlined operations Outsourced support for routine tasks   These additions build speed and capacity, allowing you to serve more customers at higher rates while maintaining or improving quality.         Applying the SOWS Framework   When evaluating potential acquisition targets, run them through the SOWS checklist: Stale: Does the business use outdated marketing and technology? Is there obvious room for basic modernization? Old: Has the business operated successfully for at least five years? Does it have established customers and community presence? Weak: Are competitors in the space even less sophisticated? Is there a clear opportunity to stand out with basic improvements? Simple: Can you understand the business model quickly? Does it provide a straightforward service or product without requiring specialized expertise?   The more "yes" answers you have, the more likely you've found a hidden gem—a business that others overlook but that offers substantial upside with relatively low risk.         The SOWS Method in Action   Imagine finding a local car wash that's been operating for 20 years.   The owner still uses paper punch cards for loyalty, has no online presence, and relies entirely on word-of-mouth.   Competitors in the area are equally dated, with none offering online booking or membership options.   This business scores high on all SOWS criteria: It's stale (outdated marketing and operations) It's old (20 years of proven sustainability) Its competition is weak (no one is innovating) It's simple (the business model is straightforward)   By acquiring this car wash and implementing basic improvements—a modern booking system, membership program, and digital marketing strategy—   you could potentially double its value within a few years while facing minimal risk of failure, since the core business model is already proven.         The Winning Formula   SOWS—Stale, Old, Weak, Simple—is your winning formula for identifying boring but lucrative businesses that others overlook.   These businesses present the rare opportunity to acquire proven cash flow with significant upside potential and relatively low risk.   While others chase trendy startups or competitive industries, smart buyers focus on these hidden gems—   businesses that might not make headlines but consistently generate profits and respond extraordinarily well to even basic improvements.         Your Next Step   Ready to find your perfect boring business? Start applying the SOWS framework to evaluate potential acquisitions in your area.   Browse our current listings of established businesses for sale at BusinessForSale.com.au

Buying a Business

The BRRT Method: Your Go/No-Go Framework for Smart Business Acquisitions article cover image
Sam from Business For Sale
07 Jul 2025
  Ever spent hours scrolling through business listings only to feel more confused than when you started? You're not alone!   The business buying journey often begins with enthusiasm but quickly turns into a maze of questions.   "Is this too expensive?"   "Will it survive a downturn?"   "Can I actually make money with this thing?"   Before you know it, you're drowning in spreadsheets and second-guessing every option.   Here's the good news: there's a better way to cut through the noise.   We've watched thousands of business purchases unfold—both successes and face-palm failures—and noticed something interesting.   The buyers who use simple frameworks to evaluate opportunities consistently make better decisions than those who rely on gut feeling or complex financial models alone.   Enter the BRRT Method—a straightforward approach that helps you quickly separate genuinely promising opportunities from businesses that look good on paper but might become money pits in reality.   If you've been following our approach, you might have already used the SOWS test to identify "boring" businesses with hidden potential.   Now it's time to take your analysis up a notch.         From "Maybe" to "Definitely": The Power of Clear Decision Frameworks   Let's face it—the typical business buying process is about as organised as a toddler's birthday party.   Most buyers dart from one shiny opportunity to another, getting excited about fancy marketing materials or impressive-sounding revenue figures without examining what really matters for long-term success.   Did you know? A survey by the Australian Small Business Commissioner found that 72% of business buyers spent more time researching their last car purchase than they did evaluating their business acquisition.   Yikes! That might explain why so many business transfers struggle in the first year.   But you're smarter than that.   You want a business that will thrive long after the excitement of acquisition day fades. That's where BRRT comes in.         BRRT: Your Business Evaluation Superpower   BRRT is as simple to remember as it is powerful to apply.   It stands for: Buy businesses with predictable cash flow Resist economic downturns Raise prices as you add value Technology can be meaningfully added   Think of it as your business bullsh*t detector—a practical tool to cut through seller hype and focus on the fundamentals that actually determine success.   Let's explore each component with real-world examples that bring the concepts to life.         B is for BUY Businesses with Predictable Cash Flow   Cash flow isn't just a nice-to-have feature—it's the lifeblood of your business.   The difference between sleeping soundly at night and staring at the ceiling wondering how you'll make payroll comes down to whether your business generates reliable, consistent income.   You want to buy a business that cash-flows, not one that cash-sucks. What's the difference?   Cash-flowing businesses are like those dependable friends who always show up when promised.   They feature predictable revenue streams through: Monthly subscriptions (think gym memberships) Regular maintenance contracts (like quarterly pest control) Membership fees (such as childcare centres) Retainer arrangements (accounting services) Recurring customer purchases (weekly lawn mowing)   These businesses let you forecast income reliably and plan accordingly. Imagine owning a commercial cleaning company with 25 office contracts paid monthly.   You know on January 1st roughly what your revenue will look like for the entire year.   That's financial peace of mind!   Cash-suck businesses, on the other hand, are like that flaky mate who might show up for drinks... or might ghost you entirely.   They typically operate on a "work first, hope for payment later" model: Special event services (wedding planners) Seasonal operations (beach kiosks) Art galleries (unpredictable sales) Project-based consulting (feast or famine) Many tech start-ups (burning cash while chasing growth)   Here's a fun fact: At a recent business owners' conference in Melbourne, attendees were asked whether they'd take slightly lower profits with predictable cash flow or potentially higher profits with erratic cash flow.   A whopping 83% chose predictability. Why?   Because business owners who've been around the block know that consistency beats occasional windfalls every time.   The only scenario where buying a cash-suck business makes sense is if you're certain you can convert it to a cash-flow model within 90 days.   Unless you have a specific, tested strategy to make this happen (and most people don't), stick with businesses that already demonstrate sustainable cash flow patterns.         R is for RESIST Economic Downturns   Let's face it—economies go up and down like a yo-yo on a sugar rush.   The Australian economy has faced significant bumps approximately every decade, from the early 1990s recession to the 2008 global financial crisis to the 2020 pandemic shock.   This means if you plan to own a business for more than a few years, you'll almost certainly weather at least one economic storm.   The question isn't whether a downturn will come—it's whether your business will thrive, survive, or dive when it does.   The test for recession resistance is delightfully simple: If the economy tanks but your toilet is overflowing, are you still going to call a plumber?   Absolutely! That's a recession-resistant business. If the economy tanks but your custom picture frame breaks, are you going to shell out for an expensive replacement or grab a cheap one from Kmart?    Probably the latter—making custom framing decidedly non-recession-resistant.   Businesses that tend to weather economic storms well include: Plumbing and electrical services (broken pipes don't care about GDP) Healthcare and aged care (people get sick in any economy) Automotive repair (cars break down regardless of stock market performance) Budget food retailers (everyone still has to eat) Waste management (garbage needs collection in boom times and busts) Pet care (Australians will cut back their own spending before reducing care for their fur babies)   A quirky observation: During the 2020 COVID downturn, dog grooming businesses in Sydney reported being booked out weeks in advance despite the economic uncertainty.   Why? Because when people are stuck at home staring at their shaggy dogs all day, professional grooming suddenly becomes an "essential" service!   Avoiding businesses vulnerable to discretionary spending cuts doesn't mean those businesses are inherently bad—it simply means they carry higher risk during inevitable economic fluctuations.   If you're buying for long-term security rather than a quick flip, recession resistance should be high on your priority list.         R is for RAISE Prices as You Add Value   Here's a little secret that most business sellers won't tell you: the vast majority of small businesses are significantly underpriced.   Yes, you read that correctly!   According to our experience working with hundreds of Australian small business owners, most are undercharging by 30-300% compared to what the market would bear.   Even more surprising, only about one-third of small business owners raise their prices annually, despite inflation steadily eroding their purchasing power.   Why the reluctance to charge appropriately?   Many owners fear losing customers if they raise prices—despite evidence that modest, well-communicated increases rarely drive away significant business.   Others simply don't know how to effectively communicate their value proposition to justify higher rates.   This creates a tremendous opportunity for savvy business buyers.   When evaluating potential acquisitions, look for pricing flexibility—businesses where you can implement strategic price increases as you enhance the value proposition.   A real-world example: We recently worked with a mobile mechanic in Adelaide who hadn't adjusted his service rates in three years.   The new owner implemented a modest 15% price increase coupled with a convenient online booking system.   The result? Zero customer complaints, no measurable loss of business, and an immediate $85,000 annual profit boost. Not a bad return on investment!   The best acquisition candidates are businesses where modest operational improvements can justify meaningful price increases. This might involve: Improving service quality or response times Adding complementary offerings or packages Enhancing the customer experience Simply communicating value more effectively   Remember: most businesses don't have a pricing problem—they have a value communication problem. Solving that can dramatically improve your bottom line.         T is for TECHNOLOGY Can Be Meaningfully Added   The final piece of the BRRT puzzle examines whether technology can meaningfully improve the business.    This doesn't mean the business needs to become the next Silicon Valley darling—just that there's room for practical digital enhancements that boost efficiency, customer experience, or competitive advantage.   You might be surprised how many otherwise solid Australian businesses still operate like it's 1995: Handwritten invoices and appointment books No online booking or payment options Zero email marketing or customer follow-up Minimal or non-existent social media presence Paper-based inventory management   These technological gaps represent gold mines of opportunity. By implementing even basic digital solutions, you can often: Slash administrative costs Improve customer satisfaction and loyalty Generate valuable business insights through data Create barriers to competition Expand your market reach beyond local boundaries   A particularly amusing statistic: According to the Australian Bureau of Statistics, approximately 25% of small businesses still don't have a website. In 2023!   That's like trying to find a restaurant by wandering around and hoping for the best instead of checking Google Maps.   The key question isn't whether the business is currently high-tech, but whether relatively simple technology adoption could significantly improve operations or customer experience.   Sometimes the most valuable opportunities are found in the most technologically backward businesses.         BRRT in Action: Scoring Potential Acquisitions Now comes the fun part—putting BRRT to work in the real world!   When evaluating a potential acquisition, rate the business on each BRRT component using a simple 1-5 scale:   1 = Poor (Major red flag) 2 = Below Average (Significant concern)3 = Average (Typical for the industry) 4 = Good (Better than most competitors) 5 = Excellent (Outstanding advantage)   Businesses scoring 16-20 points represent excellent acquisition candidates.   Scores between 12-15 suggest potential but require careful consideration.   Anything below 12 likely involves too much risk or work to be worthwhile for most buyers.   Let's see how this works with some everyday examples:   Mobile Dog Grooming Service Buy (Cash Flow): 5 - Regular appointments and monthly packages Resist: 4 - Pet care remains important even in downturns Raise: 4 - Significant room for premium service packages Tech: 3 - Opportunity for booking app and client management Total: 16 (Excellent candidate)   Beachside Ice Cream Shop Buy (Cash Flow): 2 - Highly seasonal business Resist: 1 - Luxury purchase easily cut in tough times Raise: 3 - Some premium offering potential Tech: 2 - Limited tech improvement opportunities Total: 8 (Poor candidate)   Commercial Cleaning Company Buy (Cash Flow): 5 - Ongoing contracts with predictable revenue Resist: 4 - Essential service for businesses that remain open Raise: 3 - Moderate pricing flexibility Tech: 4 - Significant opportunities for scheduling and management technology Total: 16 (Excellent candidate)         Making BRRT Work for You   The beauty of the BRRT Method is its flexibility. It's not about finding perfect businesses scoring 5/5 in every category (those unicorns are rarer than affordable housing in Sydney).   Instead, it's about understanding the specific strengths and weaknesses of each opportunity so you can make informed decisions aligned with your resources and goals.   A business scoring lower in one area might still be perfect for you if that weakness aligns with your strengths.   For example, a business with poor technology implementation but strong scores in other areas might be ideal for a buyer with IT expertise who can quickly address that weakness.   The framework also helps you negotiate more effectively.   If you identify that a business scores poorly on technology implementation, you might focus your due diligence on quantifying the investment required to modernize operations—   and then use that information to negotiate a more favorable purchase price.         Don't Skip the Framework! (A Friendly Warning)   We've seen too many eager buyers jump into business ownership without a structured evaluation process, only to find themselves overwhelmed by unexpected challenges within months.   The initial excitement of becoming a business owner quickly fades when you're facing cash flow shortages, unforeseen market shifts, or operational inefficiencies.   The BRRT Method isn't just about avoiding bad deals—though it certainly helps with that.   It's about entering business ownership with clear eyes and a solid understanding of what you're buying.   This awareness sets the foundation for success from day one.   Think of it this way: You wouldn't buy a house without checking for termites or structural issues, would you?   Consider BRRT your business property inspection—a simple but powerful tool to uncover both potential problems and hidden opportunities.         Your Business Buying Journey: Next Steps   Ready to put the BRRT Method into practice? Here's how to get started: Create a simple BRRT scorecard to use when evaluating businesses Apply the framework to businesses you're currently considering Compare scores across different opportunities to identify the strongest candidates Use your findings to guide further investigation and negotiation   Remember, the goal isn't to find perfect businesses but to identify opportunities where the strengths align with your goals and the weaknesses can be addressed through your skills and resources.   The next time you find yourself getting excited about a business opportunity, take 15 minutes to run it through the BRRT framework.   That small investment of time could save you years of business hardship—or confirm that you've found a genuine opportunity worth pursuing.         Your Next Step   Ready to find businesses that will pass the BRRT test with flying colours?   Explore our current listings of Australian businesses for sale at BusinessForSale.com.au
The First 5 Questions: Essential Due Diligence for Smart Business Buyers article cover image
Sam from Business For Sale
30 Jun 2025
  Ever watched one of those home renovation shows where the excited couple falls in love with a property, only to discover—   after they've signed the papers—that it has termites, foundation issues, and a roof that leaks like a sieve?    Buying a business without proper due diligence is exactly like that, except the repair bill typically has a few more zeros attached.   We've seen it countless times.   Eager buyers rush through the evaluation process, dazzled by impressive revenue figures or charming owners with convincing stories about "consistent growth" and "loyal customers."   Then reality hits around month three of ownership when they discover their biggest client is leaving, the equipment is held together with duct tape and hope,   or the books have been, shall we say, "creatively maintained."   The good news?   A few strategic questions asked early in the process can save you from becoming another cautionary tale.   Today, we're diving into the first phase of proper due diligence—what we call the "Truth Telling" phase—and the five essential questions that should begin every business evaluation.         Why "Truth Telling" Comes Before Negotiations   Before you start daydreaming about your business card title or negotiating purchase terms, you need to verify that what you're buying actually exists in the form it's being presented.   This initial phase of due diligence isn't about nitpicking every detail—it's about establishing whether the fundamental claims about the business hold water.   Think of it as a medical check-up rather than surgery.   You're not trying to perform a full colonoscopy of the business (that comes later), but you do want to check vital signs and make sure there are no glaring health issues that would make further examination pointless.   Fun fact: According to the Australian Competition and Consumer Commission, disputes related to "misleading representations" in business sales rank among the top five complaints they receive annually.   Many of these situations could have been avoided with basic initial due diligence.         The Four Ways Sellers Hide the Truth   Before diving into our questions, it's helpful to understand how sellers might obscure the real picture.   In our experience working with hundreds of business transactions, information gaps typically fall into four categories: Outright lies - The seller makes statements they know to be false Omissions - The seller conveniently "forgets" to mention important facts Obfuscation - The seller buries unpleasant truths in jargon or complexity Ignorance - The seller genuinely doesn't know the truth themselves   That last one might surprise you!   We've encountered many sellers who genuinely believed their businesses were more profitable than they actually were because they didn't understand their own financials.   One bakery owner we worked with was shocked to discover they'd been losing money on their signature product for years—they simply hadn't calculated their costs correctly.         Question 1: "Can you share three to five years of financial statements?"   This seems obvious, but you'd be amazed how many buyers skip this step or accept incomplete information. You want to see: Profit and loss statements Balance sheets Tax returns (these often tell a different story than internal statements) Cash flow statements if available   Multiple years of data help you spot trends and anomalies. Is revenue consistently growing, plateaued, or declining?   Do profits follow the same pattern?    Are there unexplained spikes or drops that require explanation?   A brilliant little tip: Compare financial statements provided to you against tax returns filed with the ATO.   Discrepancies often reveal the most accurate picture of the business's true performance.   As one seasoned business broker in Brisbane liked to say, "People may lie to buyers, but they're usually more hesitant to lie to the tax office."   Remember, at this early stage, you're not doing a deep financial analysis—you're simply verifying that the business's performance roughly matches what the seller has claimed.         Question 2: "How is revenue broken down by product/service and customer?"   This question often reveals more about a business's health than any other. You're looking for two critical insights:   Product/Service Concentration: Does the business rely heavily on a single offering?   We once saw a marketing agency that claimed to be a "full-service firm" discover during due diligence that 87% of its revenue came from a single service that was rapidly becoming automated. Yikes!   Customer Concentration: This is the sleeping dragon of business risk. If a large percentage of revenue comes from a small number of customers, you're essentially buying dependency rather than stability.   What's "too concentrated"? While it varies by industry, we generally get nervous when: Any single customer represents more than 15-20% of revenue The top five customers account for more than 50% of revenue   A cautionary tale from Perth: A manufacturing business sold for a premium price based on strong financials and a "diverse customer base."   Three months after the sale, their largest client (representing 42% of revenue, which wasn't clearly disclosed) moved to a competitor.   The business never recovered, and the new owner ended up selling assets just to recoup part of their investment.         Question 3: "What key staff are essential to operations, and what are their intentions?"   Businesses aren't just assets and customers—they're people.   In many cases, the most valuable components of a business are the human ones, particularly in service businesses or those requiring specialized knowledge.   Key staff questions to explore: Which employees hold critical knowledge or customer relationships? Are there written agreements or contracts with these employees? Are they aware the business is for sale? Will they stay after the transition?   We worked with a buyer who purchased a thriving trades business, only to discover that the two senior technicians (who held all the relationships with major clients) had already planned to leave and start their own competing business.   Within six months, the business had lost 60% of its revenue.   The tricky part? This information can be sensitive during early due diligence since most employees don't know the business is for sale.   You may need to rely on the seller's assessment initially, while planning for more direct conversations later in the process.         Question 4: "Can I see a list of assets and equipment with their condition and age?"   The physical assets of a business—from manufacturing equipment to company vehicles to office furniture—represent both value and potential future costs.   What looks impressive during a quick walk-through might be on its last legs operationally.   For each major piece of equipment or category of assets, you want to know: Age and condition Maintenance history Estimated remaining useful life Replacement cost   A Melbourne restaurant buyer shared this painful lesson: "The kitchen looked spotless during my visits, but I didn't ask about the refrigeration systems' age.   Three weeks after taking over, two walk-in coolers failed simultaneously—a $27,000 emergency expense I hadn't budgeted for."   Don't just accept the seller's assessment here.   For major equipment, consider bringing in a specialist for evaluation before finalizing any deal.   That $500 inspection could save you tens of thousands in unexpected repairs.         Question 5: "What does the competitive landscape look like, and what challenges do you anticipate in the next 1-3 years?"   This question serves two purposes: it provides valuable information about market conditions, and it tests the seller's honesty and self-awareness.   Listen carefully to how the seller describes competitors.   Dismissive responses like "they're not really competition" or "nobody does exactly what we do" often indicate either naivety or deception. Every business has competition, even if it's indirect.   Pay particular attention to how forthcoming the seller is about challenges.   A seller who can't identify any significant threats or weaknesses is either not being truthful or lacks business acumen—neither is a good sign.   Some specific areas to explore: Who are the main competitors locally and industry-wide? Have new competitors entered the market recently? Are there regulatory changes on the horizon? How is technology changing the industry? What keeps the seller up at night about the business?   One of our favourite moments in due diligence came when a seller of a specialized transport business candidly outlined three major threats to his business model and his strategies for addressing them.   That level of transparency actually increased the buyer's confidence in both the business and the information provided.         Balancing Thoroughness with Practicality   It's important to remember that at this early stage, you're conducting preliminary due diligence.   The seller is still running their business and likely fielding interest from multiple potential buyers.   They won't have time to produce reams of detailed documentation for everyone who expresses casual interest.   Keep your initial requests focused on these five essential questions and the basic documentation needed to answer them: Three to six years of financial statements Customer and revenue breakdowns Staff organization information Asset and equipment lists Competitive analysis or market overview   As one experienced business broker told us, "You're still just kicking the tires at this stage."   The goal is to gather enough information to decide whether this opportunity merits the significant time investment of comprehensive due diligence.         Red Flags That Should Make You Pause   While conducting this initial assessment, be alert for these warning signs that might indicate deeper problems:   Reluctance to provide basic financial information Sellers sometimes cite confidentiality concerns, but with appropriate NDAs in place, there's no legitimate reason to withhold basic financial statements.   Significant discrepancies between verbal claims and written documentation If the seller claims the business makes $500,000 in profit but the financials show $300,000, either there's a misunderstanding or someone isn't being straight with you.   "Owner adjustments" that dramatically transform the financial picture.   Some adjustments are legitimate (like the owner's above-market salary or personal expenses run through the business), but be wary when adjustments turn a struggling business into a gold mine on paper.   High customer or revenue concentration - As mentioned earlier, dependence on a small number of customers creates substantial risk.   Declining trends with optimistic explanations - If revenue has decreased for three consecutive years but the seller insists it's about to turn around, proceed with extreme caution.   A bit of wisdom from a veteran business appraiser in Sydney: "The stories sellers tell about their businesses are often aspirational rather than historical.   Your job is to separate what is from what might be."         Moving Forward: From Truth Telling to Deep Dive   If a business passes this initial "Truth Telling" phase, you're ready to move to comprehensive due diligence. This deeper investigation will involve: Detailed financial analysis Customer interviews Employee assessments Market and competitive research Operational evaluation Legal and regulatory review   This more intensive process typically occurs after you've submitted an offer with contingencies or signed a letter of intent.   The important thing is that you've established a foundation of basic facts upon which to build your deeper investigation.         A Final Thought: Trust but Verify   Due diligence isn't about assuming sellers are dishonest.   Most business owners have invested years of their lives building something they're proud of, and they genuinely want to see it succeed under new ownership.   However, even the most honest sellers view their businesses through a lens of emotional attachment and optimism.   Your job as a buyer is to balance respect for what they've built with clear-eyed assessment of what you'd actually be acquiring.   By starting with these five essential questions, you establish a foundation of verified information that protects both parties and sets the stage for a successful transition—   if the business proves to be the right fit.           Your Next Step   Ready to put these due diligence questions into practice?   Explore our current listings of Australian businesses for sale at BusinessForSale.com.au
The SOWS Test: Finding Hidden Gems in "Boring" Businesses article cover image
Sam from Business For Sale
23 Jun 2025
  Most business buyers chase the wrong opportunities.   They're drawn to trendy startups, cutting-edge technology, or businesses with explosive growth.   Meanwhile, the most sustainable, profitable acquisitions often fly completely under the radar—hidden in plain sight because they appear too ordinary to deserve attention.   What if there was a framework to help you identify these overlooked gems? Enter the SOWS method—a powerful lens for spotting businesses with untapped potential that others routinely ignore.         What is SOWS?   SOWS is a framework for identifying great "boring" businesses—the kind that generate consistent profits without requiring advanced degrees or constant innovation.   The acronym stands for: Stale: Minimal innovation has been adopted Old: The business has been around for a while Weak: The competition is lazy and uninspired Simple: You don't need specialized expertise to run it   These characteristics might sound like warnings to avoid a business, but they're actually powerful indicators of opportunity.   Let's explore why each element of SOWS represents hidden potential rather than a red flag.         Stale: The Overlooked Advantage   What exactly does "stale" mean in the context of a business acquisition?   We're talking about businesses that haven't kept pace with modern practices.   Their website might look like it was designed in 2008. The owners probably don't use social media for marketing.   They might still use fax machines or paper receipts rather than digital solutions.   They send emails from AOL accounts and expect clients to print, sign, and mail documents rather than using electronic signatures.   Why is this staleness actually appealing?   Because it represents enormous untapped potential with minimal risk.   When basic marketing and operational improvements haven't been implemented, you face a much lower risk profile than businesses requiring true innovation.   These archaic practices create a clear path to improvement.   With even fundamental updates to technology, marketing, and operations, you can dramatically increase the business's efficiency and profitability.   Marketing 101—the kind taught in any introductory business course—is rarely implemented in these companies, giving you low-hanging fruit for immediate enhancement.   By applying modern business practices to a stale operation, you can potentially transform a business purchased for pennies into a much more valuable enterprise.   The gap between current performance and potential performance represents your opportunity.         Old: Proven Sustainability   Unlike startups or recently launched ventures, businesses that have operated for years (ideally more than five) have demonstrated staying power.   They've weathered economic cycles, survived competitive threats, and built systems that work, even if those systems aren't optimized.   Old businesses come with significant advantages: Established customer relationships and loyalty Brand recognition within their community Proven demand for their products or services Operational processes that, while potentially inefficient, do function   These businesses operate on what some call the "Lindy effect"—the principle that the longer something has been around, the more likely it is to continue surviving.   A business that has operated successfully for decades has demonstrated a fundamental market fit that new ventures simply cannot prove.   The business might serve as a community landmark, with people using it as a reference point for directions:   "Take your first right after that pack-and-ship store at the corner of Liberty."   This type of embedded presence in a community creates a moat that's difficult for competitors to overcome.         Weak: Competitive Opportunity   When we talk about "weak," we're not referring to the target business itself—we're talking about its competition.   The ideal acquisition candidate operates in a space where competitors are even more behind the times than the business you're considering.   Think about the last time you hired a service provider like a plumber. Were they: On time? Using automated billing? Sending follow-up communications?   For many service businesses, the answer to all three questions is "no."   These industries are ripe with opportunity because the bar for customer experience is set remarkably low.   This competitive weakness creates a clear path to differentiation.   Simple improvements that are standard in other industries—online booking, automated billing, follow-up systems—can quickly position your acquired business as the premium provider in its category, justifying higher prices and attracting more customers.         Simple: Accessible Operations   The final component of SOWS focuses on operational simplicity.   The ideal acquisition doesn't require specialized knowledge or rare expertise to run successfully.   You should be able to explain the business model to an eight-year-old: "People with dirty cars come here and drink a cup of coffee while we make their cars look new again."   Simple businesses typically have: No proprietary technology requiring ongoing R&D No complex industrial processes No scientific or highly specialized knowledge requirements High demand for basic services with relatively few inputs   The beauty of simple businesses is that improvements are equally straightforward.   Once you acquire a SOWS business, you can gradually implement modern conveniences like: Billing software Customer relationship management systems Streamlined operations Outsourced support for routine tasks   These additions build speed and capacity, allowing you to serve more customers at higher rates while maintaining or improving quality.         Applying the SOWS Framework   When evaluating potential acquisition targets, run them through the SOWS checklist: Stale: Does the business use outdated marketing and technology? Is there obvious room for basic modernization? Old: Has the business operated successfully for at least five years? Does it have established customers and community presence? Weak: Are competitors in the space even less sophisticated? Is there a clear opportunity to stand out with basic improvements? Simple: Can you understand the business model quickly? Does it provide a straightforward service or product without requiring specialized expertise?   The more "yes" answers you have, the more likely you've found a hidden gem—a business that others overlook but that offers substantial upside with relatively low risk.         The SOWS Method in Action   Imagine finding a local car wash that's been operating for 20 years.   The owner still uses paper punch cards for loyalty, has no online presence, and relies entirely on word-of-mouth.   Competitors in the area are equally dated, with none offering online booking or membership options.   This business scores high on all SOWS criteria: It's stale (outdated marketing and operations) It's old (20 years of proven sustainability) Its competition is weak (no one is innovating) It's simple (the business model is straightforward)   By acquiring this car wash and implementing basic improvements—a modern booking system, membership program, and digital marketing strategy—   you could potentially double its value within a few years while facing minimal risk of failure, since the core business model is already proven.         The Winning Formula   SOWS—Stale, Old, Weak, Simple—is your winning formula for identifying boring but lucrative businesses that others overlook.   These businesses present the rare opportunity to acquire proven cash flow with significant upside potential and relatively low risk.   While others chase trendy startups or competitive industries, smart buyers focus on these hidden gems—   businesses that might not make headlines but consistently generate profits and respond extraordinarily well to even basic improvements.         Your Next Step   Ready to find your perfect boring business? Start applying the SOWS framework to evaluate potential acquisitions in your area.   Browse our current listings of established businesses for sale at BusinessForSale.com.au
The BRRT Method: Your Go/No-Go Framework for Smart Business Acquisitions article cover image
Sam from Business For Sale
07 Jul 2025
  Ever spent hours scrolling through business listings only to feel more confused than when you started? You're not alone!   The business buying journey often begins with enthusiasm but quickly turns into a maze of questions.   "Is this too expensive?"   "Will it survive a downturn?"   "Can I actually make money with this thing?"   Before you know it, you're drowning in spreadsheets and second-guessing every option.   Here's the good news: there's a better way to cut through the noise.   We've watched thousands of business purchases unfold—both successes and face-palm failures—and noticed something interesting.   The buyers who use simple frameworks to evaluate opportunities consistently make better decisions than those who rely on gut feeling or complex financial models alone.   Enter the BRRT Method—a straightforward approach that helps you quickly separate genuinely promising opportunities from businesses that look good on paper but might become money pits in reality.   If you've been following our approach, you might have already used the SOWS test to identify "boring" businesses with hidden potential.   Now it's time to take your analysis up a notch.         From "Maybe" to "Definitely": The Power of Clear Decision Frameworks   Let's face it—the typical business buying process is about as organised as a toddler's birthday party.   Most buyers dart from one shiny opportunity to another, getting excited about fancy marketing materials or impressive-sounding revenue figures without examining what really matters for long-term success.   Did you know? A survey by the Australian Small Business Commissioner found that 72% of business buyers spent more time researching their last car purchase than they did evaluating their business acquisition.   Yikes! That might explain why so many business transfers struggle in the first year.   But you're smarter than that.   You want a business that will thrive long after the excitement of acquisition day fades. That's where BRRT comes in.         BRRT: Your Business Evaluation Superpower   BRRT is as simple to remember as it is powerful to apply.   It stands for: Buy businesses with predictable cash flow Resist economic downturns Raise prices as you add value Technology can be meaningfully added   Think of it as your business bullsh*t detector—a practical tool to cut through seller hype and focus on the fundamentals that actually determine success.   Let's explore each component with real-world examples that bring the concepts to life.         B is for BUY Businesses with Predictable Cash Flow   Cash flow isn't just a nice-to-have feature—it's the lifeblood of your business.   The difference between sleeping soundly at night and staring at the ceiling wondering how you'll make payroll comes down to whether your business generates reliable, consistent income.   You want to buy a business that cash-flows, not one that cash-sucks. What's the difference?   Cash-flowing businesses are like those dependable friends who always show up when promised.   They feature predictable revenue streams through: Monthly subscriptions (think gym memberships) Regular maintenance contracts (like quarterly pest control) Membership fees (such as childcare centres) Retainer arrangements (accounting services) Recurring customer purchases (weekly lawn mowing)   These businesses let you forecast income reliably and plan accordingly. Imagine owning a commercial cleaning company with 25 office contracts paid monthly.   You know on January 1st roughly what your revenue will look like for the entire year.   That's financial peace of mind!   Cash-suck businesses, on the other hand, are like that flaky mate who might show up for drinks... or might ghost you entirely.   They typically operate on a "work first, hope for payment later" model: Special event services (wedding planners) Seasonal operations (beach kiosks) Art galleries (unpredictable sales) Project-based consulting (feast or famine) Many tech start-ups (burning cash while chasing growth)   Here's a fun fact: At a recent business owners' conference in Melbourne, attendees were asked whether they'd take slightly lower profits with predictable cash flow or potentially higher profits with erratic cash flow.   A whopping 83% chose predictability. Why?   Because business owners who've been around the block know that consistency beats occasional windfalls every time.   The only scenario where buying a cash-suck business makes sense is if you're certain you can convert it to a cash-flow model within 90 days.   Unless you have a specific, tested strategy to make this happen (and most people don't), stick with businesses that already demonstrate sustainable cash flow patterns.         R is for RESIST Economic Downturns   Let's face it—economies go up and down like a yo-yo on a sugar rush.   The Australian economy has faced significant bumps approximately every decade, from the early 1990s recession to the 2008 global financial crisis to the 2020 pandemic shock.   This means if you plan to own a business for more than a few years, you'll almost certainly weather at least one economic storm.   The question isn't whether a downturn will come—it's whether your business will thrive, survive, or dive when it does.   The test for recession resistance is delightfully simple: If the economy tanks but your toilet is overflowing, are you still going to call a plumber?   Absolutely! That's a recession-resistant business. If the economy tanks but your custom picture frame breaks, are you going to shell out for an expensive replacement or grab a cheap one from Kmart?    Probably the latter—making custom framing decidedly non-recession-resistant.   Businesses that tend to weather economic storms well include: Plumbing and electrical services (broken pipes don't care about GDP) Healthcare and aged care (people get sick in any economy) Automotive repair (cars break down regardless of stock market performance) Budget food retailers (everyone still has to eat) Waste management (garbage needs collection in boom times and busts) Pet care (Australians will cut back their own spending before reducing care for their fur babies)   A quirky observation: During the 2020 COVID downturn, dog grooming businesses in Sydney reported being booked out weeks in advance despite the economic uncertainty.   Why? Because when people are stuck at home staring at their shaggy dogs all day, professional grooming suddenly becomes an "essential" service!   Avoiding businesses vulnerable to discretionary spending cuts doesn't mean those businesses are inherently bad—it simply means they carry higher risk during inevitable economic fluctuations.   If you're buying for long-term security rather than a quick flip, recession resistance should be high on your priority list.         R is for RAISE Prices as You Add Value   Here's a little secret that most business sellers won't tell you: the vast majority of small businesses are significantly underpriced.   Yes, you read that correctly!   According to our experience working with hundreds of Australian small business owners, most are undercharging by 30-300% compared to what the market would bear.   Even more surprising, only about one-third of small business owners raise their prices annually, despite inflation steadily eroding their purchasing power.   Why the reluctance to charge appropriately?   Many owners fear losing customers if they raise prices—despite evidence that modest, well-communicated increases rarely drive away significant business.   Others simply don't know how to effectively communicate their value proposition to justify higher rates.   This creates a tremendous opportunity for savvy business buyers.   When evaluating potential acquisitions, look for pricing flexibility—businesses where you can implement strategic price increases as you enhance the value proposition.   A real-world example: We recently worked with a mobile mechanic in Adelaide who hadn't adjusted his service rates in three years.   The new owner implemented a modest 15% price increase coupled with a convenient online booking system.   The result? Zero customer complaints, no measurable loss of business, and an immediate $85,000 annual profit boost. Not a bad return on investment!   The best acquisition candidates are businesses where modest operational improvements can justify meaningful price increases. This might involve: Improving service quality or response times Adding complementary offerings or packages Enhancing the customer experience Simply communicating value more effectively   Remember: most businesses don't have a pricing problem—they have a value communication problem. Solving that can dramatically improve your bottom line.         T is for TECHNOLOGY Can Be Meaningfully Added   The final piece of the BRRT puzzle examines whether technology can meaningfully improve the business.    This doesn't mean the business needs to become the next Silicon Valley darling—just that there's room for practical digital enhancements that boost efficiency, customer experience, or competitive advantage.   You might be surprised how many otherwise solid Australian businesses still operate like it's 1995: Handwritten invoices and appointment books No online booking or payment options Zero email marketing or customer follow-up Minimal or non-existent social media presence Paper-based inventory management   These technological gaps represent gold mines of opportunity. By implementing even basic digital solutions, you can often: Slash administrative costs Improve customer satisfaction and loyalty Generate valuable business insights through data Create barriers to competition Expand your market reach beyond local boundaries   A particularly amusing statistic: According to the Australian Bureau of Statistics, approximately 25% of small businesses still don't have a website. In 2023!   That's like trying to find a restaurant by wandering around and hoping for the best instead of checking Google Maps.   The key question isn't whether the business is currently high-tech, but whether relatively simple technology adoption could significantly improve operations or customer experience.   Sometimes the most valuable opportunities are found in the most technologically backward businesses.         BRRT in Action: Scoring Potential Acquisitions Now comes the fun part—putting BRRT to work in the real world!   When evaluating a potential acquisition, rate the business on each BRRT component using a simple 1-5 scale:   1 = Poor (Major red flag) 2 = Below Average (Significant concern)3 = Average (Typical for the industry) 4 = Good (Better than most competitors) 5 = Excellent (Outstanding advantage)   Businesses scoring 16-20 points represent excellent acquisition candidates.   Scores between 12-15 suggest potential but require careful consideration.   Anything below 12 likely involves too much risk or work to be worthwhile for most buyers.   Let's see how this works with some everyday examples:   Mobile Dog Grooming Service Buy (Cash Flow): 5 - Regular appointments and monthly packages Resist: 4 - Pet care remains important even in downturns Raise: 4 - Significant room for premium service packages Tech: 3 - Opportunity for booking app and client management Total: 16 (Excellent candidate)   Beachside Ice Cream Shop Buy (Cash Flow): 2 - Highly seasonal business Resist: 1 - Luxury purchase easily cut in tough times Raise: 3 - Some premium offering potential Tech: 2 - Limited tech improvement opportunities Total: 8 (Poor candidate)   Commercial Cleaning Company Buy (Cash Flow): 5 - Ongoing contracts with predictable revenue Resist: 4 - Essential service for businesses that remain open Raise: 3 - Moderate pricing flexibility Tech: 4 - Significant opportunities for scheduling and management technology Total: 16 (Excellent candidate)         Making BRRT Work for You   The beauty of the BRRT Method is its flexibility. It's not about finding perfect businesses scoring 5/5 in every category (those unicorns are rarer than affordable housing in Sydney).   Instead, it's about understanding the specific strengths and weaknesses of each opportunity so you can make informed decisions aligned with your resources and goals.   A business scoring lower in one area might still be perfect for you if that weakness aligns with your strengths.   For example, a business with poor technology implementation but strong scores in other areas might be ideal for a buyer with IT expertise who can quickly address that weakness.   The framework also helps you negotiate more effectively.   If you identify that a business scores poorly on technology implementation, you might focus your due diligence on quantifying the investment required to modernize operations—   and then use that information to negotiate a more favorable purchase price.         Don't Skip the Framework! (A Friendly Warning)   We've seen too many eager buyers jump into business ownership without a structured evaluation process, only to find themselves overwhelmed by unexpected challenges within months.   The initial excitement of becoming a business owner quickly fades when you're facing cash flow shortages, unforeseen market shifts, or operational inefficiencies.   The BRRT Method isn't just about avoiding bad deals—though it certainly helps with that.   It's about entering business ownership with clear eyes and a solid understanding of what you're buying.   This awareness sets the foundation for success from day one.   Think of it this way: You wouldn't buy a house without checking for termites or structural issues, would you?   Consider BRRT your business property inspection—a simple but powerful tool to uncover both potential problems and hidden opportunities.         Your Business Buying Journey: Next Steps   Ready to put the BRRT Method into practice? Here's how to get started: Create a simple BRRT scorecard to use when evaluating businesses Apply the framework to businesses you're currently considering Compare scores across different opportunities to identify the strongest candidates Use your findings to guide further investigation and negotiation   Remember, the goal isn't to find perfect businesses but to identify opportunities where the strengths align with your goals and the weaknesses can be addressed through your skills and resources.   The next time you find yourself getting excited about a business opportunity, take 15 minutes to run it through the BRRT framework.   That small investment of time could save you years of business hardship—or confirm that you've found a genuine opportunity worth pursuing.         Your Next Step   Ready to find businesses that will pass the BRRT test with flying colours?   Explore our current listings of Australian businesses for sale at BusinessForSale.com.au
The First 5 Questions: Essential Due Diligence for Smart Business Buyers article cover image
Sam from Business For Sale
30 Jun 2025
  Ever watched one of those home renovation shows where the excited couple falls in love with a property, only to discover—   after they've signed the papers—that it has termites, foundation issues, and a roof that leaks like a sieve?    Buying a business without proper due diligence is exactly like that, except the repair bill typically has a few more zeros attached.   We've seen it countless times.   Eager buyers rush through the evaluation process, dazzled by impressive revenue figures or charming owners with convincing stories about "consistent growth" and "loyal customers."   Then reality hits around month three of ownership when they discover their biggest client is leaving, the equipment is held together with duct tape and hope,   or the books have been, shall we say, "creatively maintained."   The good news?   A few strategic questions asked early in the process can save you from becoming another cautionary tale.   Today, we're diving into the first phase of proper due diligence—what we call the "Truth Telling" phase—and the five essential questions that should begin every business evaluation.         Why "Truth Telling" Comes Before Negotiations   Before you start daydreaming about your business card title or negotiating purchase terms, you need to verify that what you're buying actually exists in the form it's being presented.   This initial phase of due diligence isn't about nitpicking every detail—it's about establishing whether the fundamental claims about the business hold water.   Think of it as a medical check-up rather than surgery.   You're not trying to perform a full colonoscopy of the business (that comes later), but you do want to check vital signs and make sure there are no glaring health issues that would make further examination pointless.   Fun fact: According to the Australian Competition and Consumer Commission, disputes related to "misleading representations" in business sales rank among the top five complaints they receive annually.   Many of these situations could have been avoided with basic initial due diligence.         The Four Ways Sellers Hide the Truth   Before diving into our questions, it's helpful to understand how sellers might obscure the real picture.   In our experience working with hundreds of business transactions, information gaps typically fall into four categories: Outright lies - The seller makes statements they know to be false Omissions - The seller conveniently "forgets" to mention important facts Obfuscation - The seller buries unpleasant truths in jargon or complexity Ignorance - The seller genuinely doesn't know the truth themselves   That last one might surprise you!   We've encountered many sellers who genuinely believed their businesses were more profitable than they actually were because they didn't understand their own financials.   One bakery owner we worked with was shocked to discover they'd been losing money on their signature product for years—they simply hadn't calculated their costs correctly.         Question 1: "Can you share three to five years of financial statements?"   This seems obvious, but you'd be amazed how many buyers skip this step or accept incomplete information. You want to see: Profit and loss statements Balance sheets Tax returns (these often tell a different story than internal statements) Cash flow statements if available   Multiple years of data help you spot trends and anomalies. Is revenue consistently growing, plateaued, or declining?   Do profits follow the same pattern?    Are there unexplained spikes or drops that require explanation?   A brilliant little tip: Compare financial statements provided to you against tax returns filed with the ATO.   Discrepancies often reveal the most accurate picture of the business's true performance.   As one seasoned business broker in Brisbane liked to say, "People may lie to buyers, but they're usually more hesitant to lie to the tax office."   Remember, at this early stage, you're not doing a deep financial analysis—you're simply verifying that the business's performance roughly matches what the seller has claimed.         Question 2: "How is revenue broken down by product/service and customer?"   This question often reveals more about a business's health than any other. You're looking for two critical insights:   Product/Service Concentration: Does the business rely heavily on a single offering?   We once saw a marketing agency that claimed to be a "full-service firm" discover during due diligence that 87% of its revenue came from a single service that was rapidly becoming automated. Yikes!   Customer Concentration: This is the sleeping dragon of business risk. If a large percentage of revenue comes from a small number of customers, you're essentially buying dependency rather than stability.   What's "too concentrated"? While it varies by industry, we generally get nervous when: Any single customer represents more than 15-20% of revenue The top five customers account for more than 50% of revenue   A cautionary tale from Perth: A manufacturing business sold for a premium price based on strong financials and a "diverse customer base."   Three months after the sale, their largest client (representing 42% of revenue, which wasn't clearly disclosed) moved to a competitor.   The business never recovered, and the new owner ended up selling assets just to recoup part of their investment.         Question 3: "What key staff are essential to operations, and what are their intentions?"   Businesses aren't just assets and customers—they're people.   In many cases, the most valuable components of a business are the human ones, particularly in service businesses or those requiring specialized knowledge.   Key staff questions to explore: Which employees hold critical knowledge or customer relationships? Are there written agreements or contracts with these employees? Are they aware the business is for sale? Will they stay after the transition?   We worked with a buyer who purchased a thriving trades business, only to discover that the two senior technicians (who held all the relationships with major clients) had already planned to leave and start their own competing business.   Within six months, the business had lost 60% of its revenue.   The tricky part? This information can be sensitive during early due diligence since most employees don't know the business is for sale.   You may need to rely on the seller's assessment initially, while planning for more direct conversations later in the process.         Question 4: "Can I see a list of assets and equipment with their condition and age?"   The physical assets of a business—from manufacturing equipment to company vehicles to office furniture—represent both value and potential future costs.   What looks impressive during a quick walk-through might be on its last legs operationally.   For each major piece of equipment or category of assets, you want to know: Age and condition Maintenance history Estimated remaining useful life Replacement cost   A Melbourne restaurant buyer shared this painful lesson: "The kitchen looked spotless during my visits, but I didn't ask about the refrigeration systems' age.   Three weeks after taking over, two walk-in coolers failed simultaneously—a $27,000 emergency expense I hadn't budgeted for."   Don't just accept the seller's assessment here.   For major equipment, consider bringing in a specialist for evaluation before finalizing any deal.   That $500 inspection could save you tens of thousands in unexpected repairs.         Question 5: "What does the competitive landscape look like, and what challenges do you anticipate in the next 1-3 years?"   This question serves two purposes: it provides valuable information about market conditions, and it tests the seller's honesty and self-awareness.   Listen carefully to how the seller describes competitors.   Dismissive responses like "they're not really competition" or "nobody does exactly what we do" often indicate either naivety or deception. Every business has competition, even if it's indirect.   Pay particular attention to how forthcoming the seller is about challenges.   A seller who can't identify any significant threats or weaknesses is either not being truthful or lacks business acumen—neither is a good sign.   Some specific areas to explore: Who are the main competitors locally and industry-wide? Have new competitors entered the market recently? Are there regulatory changes on the horizon? How is technology changing the industry? What keeps the seller up at night about the business?   One of our favourite moments in due diligence came when a seller of a specialized transport business candidly outlined three major threats to his business model and his strategies for addressing them.   That level of transparency actually increased the buyer's confidence in both the business and the information provided.         Balancing Thoroughness with Practicality   It's important to remember that at this early stage, you're conducting preliminary due diligence.   The seller is still running their business and likely fielding interest from multiple potential buyers.   They won't have time to produce reams of detailed documentation for everyone who expresses casual interest.   Keep your initial requests focused on these five essential questions and the basic documentation needed to answer them: Three to six years of financial statements Customer and revenue breakdowns Staff organization information Asset and equipment lists Competitive analysis or market overview   As one experienced business broker told us, "You're still just kicking the tires at this stage."   The goal is to gather enough information to decide whether this opportunity merits the significant time investment of comprehensive due diligence.         Red Flags That Should Make You Pause   While conducting this initial assessment, be alert for these warning signs that might indicate deeper problems:   Reluctance to provide basic financial information Sellers sometimes cite confidentiality concerns, but with appropriate NDAs in place, there's no legitimate reason to withhold basic financial statements.   Significant discrepancies between verbal claims and written documentation If the seller claims the business makes $500,000 in profit but the financials show $300,000, either there's a misunderstanding or someone isn't being straight with you.   "Owner adjustments" that dramatically transform the financial picture.   Some adjustments are legitimate (like the owner's above-market salary or personal expenses run through the business), but be wary when adjustments turn a struggling business into a gold mine on paper.   High customer or revenue concentration - As mentioned earlier, dependence on a small number of customers creates substantial risk.   Declining trends with optimistic explanations - If revenue has decreased for three consecutive years but the seller insists it's about to turn around, proceed with extreme caution.   A bit of wisdom from a veteran business appraiser in Sydney: "The stories sellers tell about their businesses are often aspirational rather than historical.   Your job is to separate what is from what might be."         Moving Forward: From Truth Telling to Deep Dive   If a business passes this initial "Truth Telling" phase, you're ready to move to comprehensive due diligence. This deeper investigation will involve: Detailed financial analysis Customer interviews Employee assessments Market and competitive research Operational evaluation Legal and regulatory review   This more intensive process typically occurs after you've submitted an offer with contingencies or signed a letter of intent.   The important thing is that you've established a foundation of basic facts upon which to build your deeper investigation.         A Final Thought: Trust but Verify   Due diligence isn't about assuming sellers are dishonest.   Most business owners have invested years of their lives building something they're proud of, and they genuinely want to see it succeed under new ownership.   However, even the most honest sellers view their businesses through a lens of emotional attachment and optimism.   Your job as a buyer is to balance respect for what they've built with clear-eyed assessment of what you'd actually be acquiring.   By starting with these five essential questions, you establish a foundation of verified information that protects both parties and sets the stage for a successful transition—   if the business proves to be the right fit.           Your Next Step   Ready to put these due diligence questions into practice?   Explore our current listings of Australian businesses for sale at BusinessForSale.com.au
The SOWS Test: Finding Hidden Gems in "Boring" Businesses article cover image
Sam from Business For Sale
23 Jun 2025
  Most business buyers chase the wrong opportunities.   They're drawn to trendy startups, cutting-edge technology, or businesses with explosive growth.   Meanwhile, the most sustainable, profitable acquisitions often fly completely under the radar—hidden in plain sight because they appear too ordinary to deserve attention.   What if there was a framework to help you identify these overlooked gems? Enter the SOWS method—a powerful lens for spotting businesses with untapped potential that others routinely ignore.         What is SOWS?   SOWS is a framework for identifying great "boring" businesses—the kind that generate consistent profits without requiring advanced degrees or constant innovation.   The acronym stands for: Stale: Minimal innovation has been adopted Old: The business has been around for a while Weak: The competition is lazy and uninspired Simple: You don't need specialized expertise to run it   These characteristics might sound like warnings to avoid a business, but they're actually powerful indicators of opportunity.   Let's explore why each element of SOWS represents hidden potential rather than a red flag.         Stale: The Overlooked Advantage   What exactly does "stale" mean in the context of a business acquisition?   We're talking about businesses that haven't kept pace with modern practices.   Their website might look like it was designed in 2008. The owners probably don't use social media for marketing.   They might still use fax machines or paper receipts rather than digital solutions.   They send emails from AOL accounts and expect clients to print, sign, and mail documents rather than using electronic signatures.   Why is this staleness actually appealing?   Because it represents enormous untapped potential with minimal risk.   When basic marketing and operational improvements haven't been implemented, you face a much lower risk profile than businesses requiring true innovation.   These archaic practices create a clear path to improvement.   With even fundamental updates to technology, marketing, and operations, you can dramatically increase the business's efficiency and profitability.   Marketing 101—the kind taught in any introductory business course—is rarely implemented in these companies, giving you low-hanging fruit for immediate enhancement.   By applying modern business practices to a stale operation, you can potentially transform a business purchased for pennies into a much more valuable enterprise.   The gap between current performance and potential performance represents your opportunity.         Old: Proven Sustainability   Unlike startups or recently launched ventures, businesses that have operated for years (ideally more than five) have demonstrated staying power.   They've weathered economic cycles, survived competitive threats, and built systems that work, even if those systems aren't optimized.   Old businesses come with significant advantages: Established customer relationships and loyalty Brand recognition within their community Proven demand for their products or services Operational processes that, while potentially inefficient, do function   These businesses operate on what some call the "Lindy effect"—the principle that the longer something has been around, the more likely it is to continue surviving.   A business that has operated successfully for decades has demonstrated a fundamental market fit that new ventures simply cannot prove.   The business might serve as a community landmark, with people using it as a reference point for directions:   "Take your first right after that pack-and-ship store at the corner of Liberty."   This type of embedded presence in a community creates a moat that's difficult for competitors to overcome.         Weak: Competitive Opportunity   When we talk about "weak," we're not referring to the target business itself—we're talking about its competition.   The ideal acquisition candidate operates in a space where competitors are even more behind the times than the business you're considering.   Think about the last time you hired a service provider like a plumber. Were they: On time? Using automated billing? Sending follow-up communications?   For many service businesses, the answer to all three questions is "no."   These industries are ripe with opportunity because the bar for customer experience is set remarkably low.   This competitive weakness creates a clear path to differentiation.   Simple improvements that are standard in other industries—online booking, automated billing, follow-up systems—can quickly position your acquired business as the premium provider in its category, justifying higher prices and attracting more customers.         Simple: Accessible Operations   The final component of SOWS focuses on operational simplicity.   The ideal acquisition doesn't require specialized knowledge or rare expertise to run successfully.   You should be able to explain the business model to an eight-year-old: "People with dirty cars come here and drink a cup of coffee while we make their cars look new again."   Simple businesses typically have: No proprietary technology requiring ongoing R&D No complex industrial processes No scientific or highly specialized knowledge requirements High demand for basic services with relatively few inputs   The beauty of simple businesses is that improvements are equally straightforward.   Once you acquire a SOWS business, you can gradually implement modern conveniences like: Billing software Customer relationship management systems Streamlined operations Outsourced support for routine tasks   These additions build speed and capacity, allowing you to serve more customers at higher rates while maintaining or improving quality.         Applying the SOWS Framework   When evaluating potential acquisition targets, run them through the SOWS checklist: Stale: Does the business use outdated marketing and technology? Is there obvious room for basic modernization? Old: Has the business operated successfully for at least five years? Does it have established customers and community presence? Weak: Are competitors in the space even less sophisticated? Is there a clear opportunity to stand out with basic improvements? Simple: Can you understand the business model quickly? Does it provide a straightforward service or product without requiring specialized expertise?   The more "yes" answers you have, the more likely you've found a hidden gem—a business that others overlook but that offers substantial upside with relatively low risk.         The SOWS Method in Action   Imagine finding a local car wash that's been operating for 20 years.   The owner still uses paper punch cards for loyalty, has no online presence, and relies entirely on word-of-mouth.   Competitors in the area are equally dated, with none offering online booking or membership options.   This business scores high on all SOWS criteria: It's stale (outdated marketing and operations) It's old (20 years of proven sustainability) Its competition is weak (no one is innovating) It's simple (the business model is straightforward)   By acquiring this car wash and implementing basic improvements—a modern booking system, membership program, and digital marketing strategy—   you could potentially double its value within a few years while facing minimal risk of failure, since the core business model is already proven.         The Winning Formula   SOWS—Stale, Old, Weak, Simple—is your winning formula for identifying boring but lucrative businesses that others overlook.   These businesses present the rare opportunity to acquire proven cash flow with significant upside potential and relatively low risk.   While others chase trendy startups or competitive industries, smart buyers focus on these hidden gems—   businesses that might not make headlines but consistently generate profits and respond extraordinarily well to even basic improvements.         Your Next Step   Ready to find your perfect boring business? Start applying the SOWS framework to evaluate potential acquisitions in your area.   Browse our current listings of established businesses for sale at BusinessForSale.com.au